Customer focused and highly organized. Currently looking for a suitable position with an ambitious and rewarding company that offers excellent opportunities for development and career progression. Management experience that includes: inventory control, client relations, aggressive marketing strategies, employee attendance, scheduling, and commission payout, as well as tracking company profit/loss margins and proposing solutions for improvement. Exceptional customer service and sales skills. Very clean and organized. Versatile, flexible, and trainable with excellent comprehension and retention ability. Always open to new ideas, suggestions, and recommendations.. Knowledge of driving a forklift on work-sites, construction sites, factories, storage yards and warehouses. Previous Forklift Operators License Creating and forming a pallet of different stock by reading an order form and locating various materials and products throughout a warehouse. Moving pallets of various sizes and weights from one part of a warehouse to another. Unloading and loading HGV trailers including (single and double decker) Stocktaking using handheld scanners. Operating an automated shrink-wrap machine. Moving stock using Counterbalance, Single and Double Pallet, Powered Pallet Truck, 10.5 Meter Reach Trucks, Man lift and Scissor lift, Bobcats, Bulldozers etc. Inspecting a forklift daily for any mechanical faults or alternative issues and then reporting them to supervisors. Awareness of and ability to carry out all relevant Health and Safety procedures, and able to maintain a safe working environment. Ability to read and interpret documents such as safety rules, operating and maintenance instructions. Capable of prolonged physical activity, fast problem solving, and have the ability to meet and complete deadlines while efficiently working with others in the department.
01/2016 to 06/2016
DriverKett Engineering － Las Vegas, NV
perform vehicle evaluation, test driving (durability and overall performance), troubleshooting, recording.
data, maintenance, and inspection.
04/2015 to 09/2015
ManagerJQ's Barber Shop － Parkland, WA
Open and close shop daily, Greet all clients with a professional and positive attitude.
Maintaining current inventory of products and supplies, as well as place orders for supplies needed.
Maintaining a clean, comfortable atmosphere and enforcing sanitation procedures.
Keep track of clientele (appointments, new customers, promotional offers).
Promote the shop through various sources of advertisement such as Facebook, Yelp, Craigslist, creating signs, and passing out flyers/ business cards.
Keep track of employees schedules, attendance, and services.
Tracking company profit and loss, as well as employee commission payout.
04/2015 to 08/2015
ManagerThe Salondre' Room － Lakewood, WA
Administered the working of the salon and directed the staff members to perform various duties.
Greeted all clients in a pleasant manner and guided them through their treatment.
Facilitated the smooth working of the salon by scheduling the next appointments.
Performed various functions for the salon such as scheduling the appointments, opening the salon and maintaining a record of all payments.
Maintained the inventory and made orders when new stock is required.
Monitored all the client files and assisted in sending mailers for the promotions.
04/2011 to 02/2014
Commercial Service Technician, Tire Technician/ReconBridgestone -Tire Distribution Systems － Auburn, Wa
Dismounting and mounting any type of tire on drop center, semi-drop center and multi-piece rims.
Determine repairable tire conditions and make repairs as necessary.
Remove tires to assess for retreading or repair.
Match mating of dual assemblies.
Inflate tires to recommended PSI per load requirements.
Clean and maintain service equipment.
Conduct proper maintenance of assigned service vehicles, including appearance as well as on board service equipment.
Powder Coat various types of metals ranging from steel, aluminum, brass and bronze.
Complete appropriate billing and customer paperwork.
Maintain, organize and clean shop and equipment.
02/2009 to 07/2011
Customer Service Associate Furniture SpecialistBabies 'R' Us － Tacoma, WA
Provide exceptional customer service.
Operate cash register accurately and efficiently.
Complete cash balance, production and other reports as directed.
Responsible for answering telephone in professional manner and directing calls to appropriate party.
Answer questions about merchandise for the customers' level of expertise.
Escort customers to appropriate merchandise, no matter what department.
Describe features and benefits of merchandise.
Explain the steps needed to complete projects and the products needed.
Assist customers with special orders and installed sales Acquire beginner product knowledge in adjacent departments.
Execute daily stock maintenance: all products are signed, displayed, lit and clean.
Keep up on status of out of stocks and when product will be shipped.
Keep set integrity.
Double as a Stock team Associate helping to load and unload inventory.
Assist with minor resets and cross merchandising as necessary (including wing stacks, chip clips, displays and ads).
Ensure that aisle end caps and counter promotions are clean, presentable, and in-stock.
Certificate of Completion -BarberingBJ's Beauty & Barber College － Tacoma, WA3.9 Human Anatomy, Safety and Sanitation, cosmetology, and barbering.
AA: Applied Science, Undergraduate Applied Science and core educationPierce College － Puyallup, WAApplied Science, Undergraduate 3.7 Applied Science and core education
DiplomaLiberty High School － Henderson, NV3.7 General education