LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic, motivated hospitality service professional with exceptional customer service and communication skills. Highly experienced and knowledgeable with hospitality technology and software.

Skills
  • Point of sale knowledge
  • Food sales and promotion
  • Food and beverage pairings
  • Beverage preparation
  • Hospitality service expertise
  • High-volume dining
  • Cash handling expert
  • Menu memorization
Education
Schenectady High School , Expected in High School Diploma : - GPA :
Work History
Sunbelt Rentals, Inc. - Driver
Lafayette, LA, 11/2019 - 03/2020
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Hornblower - Bartender
Galveston, TX, 08/2019 - 11/2019
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Aspen Skiing Company, L.L.C. - Server
Snowmass, CO, 07/2017 - 07/2019
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Aspen Skiing Company, L.L.C. - Server
Id, ID, 01/2015 - 07/2017
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

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Resume Overview

School Attended

  • Schenectady High School

Job Titles Held:

  • Driver
  • Bartender
  • Server
  • Server

Degrees

  • High School Diploma

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