Driver Resume Example
Results-focused Supervisor offering 3 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Upbeat Customer Service professional bringing 2-year background in call center settings. Well-spoken and friendly with excellent practical problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using diplomatic communication to defuse escalated situations.
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- Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Kept management looped in on daily activities by updating Route logs with information such as mileage, gas use and any special incidents.
- Delivered goods and products to customer on time and in excellent condition.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Checked in with dispatch service and updated with current location.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time 50%.
- Maintained accurate logs of all deliveries, including inventory numbers and product information.
- Handled 50-150 inbound calls per shift to provide callers with product and service information and generate quotes.
- Memorized scripts to achieve easy conversational flow in interactions with potential customers.
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Provided information about available products and services including membership details and purchase advantages.
- Opened new accounts and documented personal, demographic and payment information in system.
- Resolved Internet, computer, and representative portal problems, improved operations and provided exceptional client support.
- Achieved 80% on all physical fitness evaluations and agility testing over 6 years.
- Realized 100% accuracy in inventory count of thousands of dollars in weapons, equipment and vehicles for frontline combat group during extended deployment to forward operating area.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Advised Cooks on operations, intelligence and risk assessments in daily briefings.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Briefed fellow cooks on readiness, equipment status and enemy locations on day to day basis to enable sound decision making.
- Did quality tests to ensure that there were no containments in working area
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
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Resume Overview
School Attended
- Casa Grande Union High School
- Collins College
Job Titles Held:
- Driver
- Inbound Call Sales Representative
- Military Enlisted (Food Operations Specialist )
- Team Manager
Degrees
- 06/2008 High School Diploma
No Degree | Film And Video Production
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