Seasoned sales professional able to successfully run local and regional interstate routes while exceeding profit goals. Well-organized in keeping accounts and paperwork current for optimal business operations and customer satisfaction.
Efficient worker with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Dedicated and responsible professional with excellent sales and service abilities. Knowledgeable about promotions and able to develop deep customer connections to promote sustained revenue.
- Driving and transportation
- Confidentiality understanding
- Passenger support
- Route management
- Safe driving techniques
- Vehicle Maintenance
- Accurate money handling
- Client relations
- Relationship development
- Administrative support
- Invoice generation
- Operational improvement
- Customer service
- Organization
- Process improvement
- Planning and coordination
- Inventory management
- Communications
- Business operations
Nashville, TN, 01/2016 - Current
- Maintained clean safety record with no accidents or incidents.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
- Achieved consistently high customer scores due to exceptional service and special touches such as keeping snacks on-hand.
- Offered riders information about local attractions and restaurants.
- Logged daily mileage, gas and other data.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Completed order forms and collected payments to keep customer accounts current.
- Cleaned vehicle regularly to maintain professional appearance.
- Coordinated with team members and remained flexible in work scheduling.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
Plainfield, IN, 01/2018 - 07/2018
- Utilized various building and construction software for pool layout.
- Handled all delegated tasks, including building permits.
- Improved customer satisfaction by finding creative solutions to problems.
- Answered multiple phone calls to answer customer questions.
- Earned reputation for good attendance and hard work.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Performed site evaluations, customer surveys and team audits.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Created agendas and communication materials for team meetings.
City, STATE, 10/2008 - 10/2010
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Actualized strategies to continuously improve customer service, company or brand visibility for advertisement opportunities provided.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new advertisement opportunities.
- Upsell contracts with multiple professional companies
- Handled constant communication with various companies to improve advertisements needs
City, STATE, 01/2004 - 08/2008
- Maintained updated precious metals knowledge through research and development
- Handled all delegated tasks, including inventory and precious metal testing.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Developed marketing techniques to bring in clientele
- Performed site evaluations, customer surveys and team audits.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Successful in managing two stores at a time
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Resume Overview
School Attended
- Keiser University
Job Titles Held:
- Driver
- Personal Assistant to Sales Manager
- Account Retail Specialist
- Store Manager
Degrees
- AS in Business Administration And Managment
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