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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Motivated Job Title specializing in operating dry-boxes, reefers, box trucks and semi tractor-trailer combinations. Current Type license with Type endorsement, as well as certifications in pallet jack and forklift operation.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Punctual Delivery Driver possessing current Class B CDL and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms.

Energetic Delivery Driver focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Experienced Job Title offering Number+ years of delivery experience and solid dedication to customer satisfaction. Enhance vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Language skills to enhance service for Type customers and collaborate effectively with diverse team members.

Alert individual with solid track record of safely driving variety of heavy vehicles. Exemplary teamwork spirit with profound ability to coordinate routes and delivery details flawlessly. In-depth knowledge of GPS systems, highway traffic laws and OSHA safety driving protocols.

Used hand trucks and manual and electric pallet jacks to safely lift and move packages.

Obtained customer signatures on Number delivery receipts per day to verify delivery for documentation.

Safety-conscious Job Title well-versed in vehicle maintenance and repair. Trustworthy, dependable and professional in both demeanor and appearance.

Helped set new routes to maximize deliveries and cut fuel costs, saving $Amount and Number work hours per Timeframe.

Verified contents of inventory loads against shipping papers to confirm accuracy.

Professionally interacted with customers to promote Number% customer service ratings.

Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

Versatile Job Title meticulous about vehicle upkeep, resulting in decreased monthly repair and maintenance costs. Shipping and stocking expert with excellent recordkeeping abilities. Certified in Area of Certification and Area of Certification.

Dedicated Job Title with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered Type and Type to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.

Focused and committed Job Title with Number years of delivering and promoting Product or Service. First-class team member with strong sales and delivery performance. Safe, cautious and observant at all times to avoid accidents or incidents.

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.

Service-oriented driver with Number years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills with ability to deliver Product or Service on time.

Deliver packages while safely driving box trucks, panel vans and scooters in urban environments. Have excellent navigation skills and quick to find alternate routes due to road delays. Interface with customers in friendly and positive way. Possess excellent math skills to quickly manage cash transactions.

Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in client relations.

Used straps and pads to safely load and pack Number-foot delivery truck.

Used Software and Software to input confirmation of merchandise received into system.

Skills
  • Order Picking and Processing
  • Commercial Driving Expertise
  • GPS and Route Planning
  • Knowledge of state roads and highways
  • Map reading and navigation skills
  • Vehicle inspections
  • Materials transport
  • Customer-oriented
  • Shipping and packaging
  • Valid Class A Commercial Driver's License
  • Safety regulations expert
  • Adept at recordkeeping
  • Logistics Knowledge
  • Logging Paperwork
  • Vehicle Systems Expertise
  • Safe driver training
  • Safety and compliance
  • Equipment operation
  • Route logs
  • Double-trailer driving experience
  • Safety-conscious
  • Commercial driving
  • Current CDL license
  • Dry vans
Work History
01/2018 to Current
Driver Gardaworld Indianapolis, IN,
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Checked in with dispatch service and updated with current location.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Kept management looped in on daily activities by updating Software logs with information such as mileage, gas use and any special incidents.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Verified over Number daily deliveries against shipping instructions before delivering to customers.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Delivered employees and materials to job sites Number times per day.
  • Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time Number%.
  • Obtained customer signatures to complete and process all Type paperwork.
  • Maintained accurate logs of all deliveries, including Type and Type information.
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
01/2018 to 09/2019
Safety OSHA John Deere Urbandale, IA,
  • Conducted safety audits and investigated plant quality issues.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Inspected worksites, practices and gear for compliance with established safety standards.
  • Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
  • Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
  • Reduced safety incidents by Number% by training and teaching risk management techniques, hazard identification, quality checks and documentation.
  • Used benchmarks like units built per injury and contract amounts per injury to assess program success.
  • Developed safety training procedures and documented into manuals for distribution to all staff members.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Inspected facilities for adherence to fire, hazard and safety guidelines.
  • Developed safety policies and procedures to be used at medical facilities.
  • Helped probation and pretrial services officers carry out investigation and supervision duties, providing assistance and technical support in variety of areas.
  • Provided instructions to staffers during fire drills including evacuation routes and proper reporting techniques.
  • Verified monthly practice of fire drills for every work shift.
  • Recognized, documented and advised on removal of hazards.
  • Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.
  • Checked written JSAs and permits for adherence to regulations.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Provided assistance in managing health and safety programs aligned with industry standards.
  • Prepared relevant SRM documents in conformance with Safety Management System (SMS) order.
  • Performed as safety consultant for Type managers to deliver expertise in safety criteria, technical directives and operational methods.
  • Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
  • Streamlined and directed occupational safety trend and current hazards analyses.
08/2012 to 01/2018
Team Leader Cardinal Health Fargo, ND,
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Kept equipment running by clearing jams using Tool and Tool.
  • Identified stock imperfections, assigned grades and noted production concerns based on Timeframe inspections.
  • Completed special cuts, including groves and bevels, to produce desired looks.
  • Assisted Type offices with business development and customer service.
  • Verified confidential budget reports remained up-to-date for Job title.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Planned, managed and directed daily board operations to increase revenue and reduce costs through P&L analysis.
  • Coordinated all treatment and placement activities, including Type and Type while supervising team of Number Job Titles.
  • Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences, interacting with all levels of management.
  • Optimized customer support by establishing collaborative service environment.
  • Worked with Job title to create prototypes of new designs and training materials.
  • Assisted Job title with new hire processing and existing training programs.
  • Provided constructive criticism regarding quality assurance on collections team phone calls.
  • Created customer support strategy for team of Number to increase Type customer retention by Number%.
  • Molded team and embraced change to adapt within dynamic market.
  • Measured customer support success with clear metrics to attain Number% of Timeframe goal.
  • Led team of Number members while providing exceptional customer service.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Adhered to rigorous standards for customer service, merchandising and operational safety.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Cross-trained and provided back up for customer service managers.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Implemented new working processes which delivered continued improvements.
  • Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Positioned as go-to person for up to Number staff members, troubleshooting complex administrative and training issues promptly.
08/2020 to Current
Delivery Driver Amazon City, STATE,
  • Accurately recorded delivery, payment and route information using Software.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Assigned and recorded job Numbers for Number jobs per shift.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Loaded truck and properly secured items to prevent damage for over Number deliveries.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Loaded and unloaded Number delivery vans per shift.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Safely loaded and unloaded Number pounds of Type and Type hazardous material without incident.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Collected $Amount in payments for completed deliveries and services daily.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by Number%.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Explained Number Product or Service options by giving details about pricing and choices with customers.
  • Reported any issues found with delivery truck to next shift driver and shift lead.
  • Kept and studied detailed mileage and fuel reports to decrease overall fuel costs by Number%.
  • Documented sales by recording order information in Software.
  • Verified over Number daily deliveries against shipping instructions before delivering to customers.
  • Safely operated heavy lifting equipment such as fork trucks and cranes.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Verified load against delivery ticket before beginning every shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Verified vehicle inspection stickers and registrations were current.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Reported any suspected mechanical issues as quickly as possible.
  • Interacted with customers to determine needs and opportunities for additional sales.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Interpreted maps and followed written and verbal directions.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Handled customer concerns and issues effectively by Action.
  • Drove company truck for local and intra-state pick-ups and deliveries.
  • Processed payments by Action, made change and provided receipts.
  • Submitted receipts and money received from deliveries at end of each shift.
  • Kept warehouse and associated outside areas neat and clean at all times.
  • Created and submitted delivery and DOT logs.
  • Communicated regularly with Job title for delivery route details and changes.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Maintained clean and orderly appearance while on shift.
  • Informed customers of discounts, special offers and programs to enhance customer experience.
  • Reported customer questions, issues and complaints to management.
  • Followed all company policies and procedures during shift.
  • Completed and submitted logs and paperwork every day to maintain records.
  • Operated and maintained tractor-trailer in compliance with state and federal regulations.
  • Navigated Number miles every Timeframe in Type vehicle to deliver Product or Service to customers.
  • Operated vehicle safely in highly congested areas with no traffic violations.
Education
Expected in 01/2008
High School :
UDM - Mexico ,
GPA:
Certifications
  • Certified Hazardous Materials Manager (CHHM)

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School Attended

  • UDM

Job Titles Held:

  • Driver
  • Safety OSHA
  • Team Leader
  • Delivery Driver

Degrees

  • High School

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