Dependable [Job Title] committed to getting each job done quickly, efficiently and safely. Over [Number] years in distribution environment with in-depth knowledge of DOT regulations.
Skills
Safe driving techniques
Route management
Confidentiality understanding
Safety protocols
Passenger support
Vehicle safety
First Aid/CPR
Security systems
Relationship development
Customer service
Team management
Process improvement
Experience
Driver Boston, MAUber/Jun 2019 to Mar 2020
Offered riders information about local attractions and restaurants.
Maintained clean safety record with no accidents or incidents.
Planned optimal routes to minimize delays and maximize time efficiency.
Achieved consistently high customer scores due to exceptional service and special touches such as keeping snacks on-hand.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
Transported clients to their destinations, safely and on-time.
Drove clients to events and programs according to activity schedule.
Cleaned vehicle regularly to maintain professional appearance.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Consulted with customers to gain feedback and address concerns with products or services.
Crew Member Boston, MATrader Joe's/Jan 2018 to Jun 2019
Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Loaded and unloaded materials by hand or with equipment such as [Type] and [Type] to help team meet work demands.
Coordinated with [Job title] to understand project needs and provide needed support to meet targets.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
Resolved [Type] issues among crew members by addressing problems immediately and effectively mediating disagreements.
Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Drove team success by completing [Type] jobs quickly and accurately.
Upheld high standards of productivity and quality in all areas of operations.
Monitored safety of [Number] crewmembers during [Type] tasks to go [Number] days without accident.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
Observed safety precautions and practices when using heavy machinery and equipment.
Deli Pizza Maker Boston, MADomino's Pizza/Jan 2017 to Dec 2018
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
Completed more than [Number] orders each shift with focus on quality and efficiency.
Cleaned grill each [Timeframe] and when requested by customers with food allergies to remove food residue and prevent cross-contamination issues.
Collaborated with team to deliver timely service of items.
Prepped vegetables and [Type] ingredients by washing, chopping, [Action] and dicing.
Prepared fast food items quickly to serve over [Number] customers per [Timeframe] for speedy service.
Contributed to [Number]% satisfaction rating as shown on [Brand] social media app.
Learned to prepare rotating list of new and seasonal items by attending training and applying new techniques.
Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
Kept stations stocked and ready for use to maximize productivity.
Cooked food following specific measurements and recipes.
Followed recipes to maintain restaurant standards and satisfy customers.
Rotated stock items and ingredients to maintain efficiency and freshness.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Built pizzas using proper amount of dough and quantities of toppings according to specifications.
Set up work stations prior to opening to minimize prep time.
Created approximately [Number] orders simultaneously during busy periods with high accuracy, maintaining customer satisfaction and loyalty.
Prepared up to [Number] orders per shift in busy [Type] restaurant.
Batch cooked food items during peak service hours to minimize wait time.
Operated all kitchen equipment safely to avoid injuries.
Cooked and prepared over [Number] fast food menu items, making substitutions requested by customers.
Operated fryers carefully to avoid burns when preparing fries, [Type] and [Type] items.
Maintained clean and orderly appearance throughout kitchen and dining area.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Monitored food product stock and alerted supervisor when items ran low in time to reorder.
Sliced and [Action] meats to prepare for cooking and assembly of menu items such as [Type] and [Type].
Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
Executed proper techniques when preparing menu item ingredients.
Gas Station Attendant Boston, MAMobile/Jan 2016 to Dec 2017
Refilled outdoor window maintenance stations with cleaning supplies and [Type] items.
Processed gas and amenities payments.
Sold store items and vehicle services to customers.
Checked gas dispensers for leaks or malfunctions and repaired faults.
Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
Ensured proper age of customers for alcohol and cigarettes.
Attended to gas spills and accidents promptly and according to established guidelines.
Prepared daily records of food and gas sales and balanced register drawers.
Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Maintained cleanliness, neatness and organization of all areas.
Completed day-to-day tasks by leveraging knowledge of [Software].
Answered customers' questions and addressed problems and complaints in person and via phone.
Eliminated safety hazards, removed soiled items and collected trash from customer areas.
Managed wide variety of customer service and administrative tasks to resolve customer issues.
Resolved all customer issues to maintain high standards of customer satisfaction.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Responded to questions about local area and company services.
Processed average of [Number] transactions each day to keep workflows moving smoothly.
Utilized [Type of Software] to compile data gathered from various sources.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Education and Training
GEDBunker Hill Community CollegeApr 2017Charlestown, MA
Associate of Arts: Foreign Languages EducationBunker Hill Community CollegeCharlestown, MA
Additional Information
Speak Arabic but cant write.
French
English
Love and quick to learn.
Problem solver and have many ideas head always thinking.
Devoted christian everything i have is because of Christ.
Love sports: Biking, Swimming, Running, Traveling.
