LiveCareer-Resume

driver resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes.

Skills
  • Safe driving techniques
  • Passenger support
  • Driving and transportation
  • Confidentiality understanding
  • Vehicle maintenance
  • Communication
  • Customer service
  • Friendly, positive attitude
  • Organization
  • People skills
  • Critical thinking
  • Planning & organizing
  • Inventory control procedures
  • Merchandising knowledge
  • Written and oral communication skills
  • Energetic self-starter
  • Outgoing personality
  • Customer- and service-oriented
  • Retail merchandising expertise
  • Excellent communication skills
  • Reliable and punctual
  • Product Sales
  • Money handling
  • Cash register operation
  • Client account management
  • Sales expertise
  • Active listening
  • Organizational skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • High-volume dining
  • Food safety understanding
  • Price memorization
  • Service prioritization
  • Check payment processing
  • Table setting arrangements
  • Dining customer service
  • Menu knowledge
  • Effective customer upselling
Experience
Driver, 01/2022 to Current
Marriott InternationalChattanooga, TN,
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Achieved consistently high customer scores due to exceptional service.
  • Secured merchandise, avoiding damage during transportation.
  • Transported riders to designated stops according to pre-determined schedules.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Collected payments for goods delivered or unloaded.
Clothing Sales Associate, 02/2012 to 07/2014
Sportsman's WarehouseMedford, OR,
  • Performed stock processing by filling and stocking floor racks and backstock racks.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Communicated item availability with retail team members and shoppers.
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Processed sales transactions using POS system and returned receipts and payment cards to customers.
  • Coordinated and merchandised seasonal collections and designs based on trending styles.
  • Transferred and received liquidated merchandise from outside vendors.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Rung up customer purchases, processed payments and issued receipts.
Retail Sales Assistant, 01/2010 to 01/2012
Central BancompanyOzark, MO,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Created price tags and merchandise signs for new items.
Waitress, 06/2009 to 08/2010
Regal Cinemas CorporationHarrisonburg, VA,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Relayed orders and special requests to cooks.
  • Took orders, calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Communicated effectively with patrons, took orders and made item recommendations.
  • Provided exceptional service to high volume of daily customers.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 12/2022 to Ocean County College - Toms River, NJ
GPA:
  • Additional Coursework in Anatomy and Physiology
  • 3.7 GPA

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Resume Overview

School Attended

  • Ocean County College

Job Titles Held:

  • Driver
  • Clothing Sales Associate
  • Retail Sales Assistant
  • Waitress

Degrees

  • Associate of Arts

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