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Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion. Proficient Fulfillment Manager well-versed in functional leadership, including setting schedules and job assignments, managing employee productivity and monitoring inventory levels. Strong communication and multitasking abilities with a detail-oriented and organized nature. Desiring to bring 10 years of progressive experience to a new role with room for career growth. Talented logistics professional with a firm grasp of long-term planning and strategic development. Well-versed in integrating and developing processes to support current and future fulfillment needs.
Team-oriented transportation planning and management specialist with over 8 years of experience optimizing goal attainment within deadline-driven and high-pressure environment. Accomplished trainer with strong background leading workload prioritization and planning functions.
Senior Transportation Execution and outstanding performer in Management and [Skill] within logistics' . Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Transportation business. Recognized for inspiring management team members to excel and encouraging creative work environments.
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- Delivered goods and products to customer on time and in excellent condition
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Completed on-time deliveries by choosing best and most efficient routes
- Operated and maintained tractor-trailer in compliance with state and federal regulations
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
- Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service
- Supervised compliance measures regarding domestic and international tariffs and customs regulations
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
- Developed improved records management systems for leases and contracts to improve timeliness of renewals
- Increased profits by 65% within one year through restructure of business line
- Completed rush deliveries on tight timetables to satisfy customer needs
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty
- Helped store management meet standards of service and quality in daily operations
- Worked with team members to improve performance and implement training updates
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
- Maintained accurate financial records by collecting and documenting timely and past-due customer payments
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions
- Updated routes based on weather and road conditions in real time to decrease delivery times by 25%
Strayer University - Washington, DC
Kaplan University - Davenport, IA
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Resume Overview
School Attended
- Strayer University
- Kaplan University
Job Titles Held:
- Driver
- Company Owner
- Delivery Driver/Team Leader/Trainer/Supervisor
Degrees
- Associate of Science
- Associate of Science
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