LiveCareer-Resume

Driver resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Committed and thorough Data TranscriberII/Driver with 35 years of experience, quick typing and Driving skills and strong work ethic. Expert at coordinating and completing projects with minimal supervision. Proven strengths in relationship building and communication.

Skills
  • Driving and transportation
  • Passenger support
  • Safe driving techniques
  • Motor vehicles expertise
  • Route management
  • Confidentiality understanding
  • MS Office
  • Reliable and trustworthy
  • Relationship building
  • Team building
  • Statistical analysis
  • Database management
  • Error identification
  • Verifying data accuracy
  • Data transcription
  • Data processing
  • Ability to type 10,000+ WPM
Experience
Driver, 01/2012 to 03/2020
Hines SupplyBloomington, IL,
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Transported clients to specified destinations safely and on-time.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage
  • Documented daily mileage, gas and other data to log in Microsoft Excel.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
Driver, 02/2013 to 01/2020
Hines SupplyBuffalo Grove, IL,
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Delivered goods and services to customers on time and in excellent condition.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Insurance Verification Specialist, 07/2007 to 12/2009
Kennedy Krieger InstituteBaltimore, MD,
  • Recommended improvements to products and services to mitigate complaints.
  • Reviewed account and service histories to identify trends and issues.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Resolved average of 100+ inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Assisted in training and motivating new employees.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided outstanding Insurance service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Processed orders, keeping customers advised of status.
  • Handled customer complaints promptly and effectively.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Resolved customer issues and diffused situations by listening to concerns and developing solutions.
Data Transcriber II, 09/1996 to 03/2006
Ga Motor Vehicle DivisionCity, STATE,
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Transcribed data after verifying information to deliver projects with 100% accuracy.
  • Coordinated, scheduled and executed in-depth data entry projects for Motor Vehicles.
  • Coordinated, scheduled and executed in-depth data entry projects Motor Vehicles.
  • Identified errors in data entry and related issues by mentioning to supervisors for resolution.
  • Complied with security policies and kept information confidential.
  • Proofread documents and corrected errors in grammar, spelling and punctuation.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Performed site evaluations, customer surveys and team audits.
Education and Training
Associate of Science: Medical Billing And Coding, Expected in 11/2011
Colorado Technical University - Colorado Springs, CO
GPA:
Associate of Science: Secretarial/Wordprocessing, Expected in 03/1987
Draughons College - Atlanta, GA,
GPA:

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Resume Overview

School Attended

  • Colorado Technical University
  • Draughons College

Job Titles Held:

  • Driver
  • Driver
  • Insurance Verification Specialist
  • Data Transcriber II

Degrees

  • Associate of Science
  • Associate of Science

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