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Driver Resume Example

Resume Score: 80%

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DRIVER
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing over 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Charting expertise
  • Inventory and supply management
  • Clinical applications
  • Customer Service
  • Patient scheduling
  • Quick problem solver
  • Medical terminology
  • Data entry
  • Account Management
Experience
08/2017 - 07/20181977Dallas, GA
Driver
  • Delivered orders to customers on time and in excellent condition.
  • Logged deliveries in the system
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Demonstrated professional conduct with Customers to deliver outstanding customer service.
  • Utilized mapQuest to optimize routes and continuously meet estimated delivery times.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Verified contents of inventory loads against shipping papers to determine any discrepancies.
  • Presented bills and receipts to customers to collect payments for goods delivered.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Maintained revenue streams by exhausting every option before offering refunds.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Met or exceeded revenue objectives by promoting new products to customers during service.
  • Shared detailed information on different menu options to help customers make decisions.
11/2002 - 08/2005Villa Rica Animal HospitalVilla Rica, GA
Office Assistant
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Maintained business records by updating customer information.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Dispersed incoming mail to correct recipients.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Filed and retrieved records.
  • Opening and closing procedures.
  • Maintain Patient accounts.
  • Collections
  • End of day reports and made deposit drops.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Trained new internal staff members on administrative processes, work instructions and procedures.
01/2001 - 06/2002Hiram Animal HospitalHiram, GA
Office Manager Veterinary Assistant
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits and made reminder calls.
  • Print out the next day's schedule for each Doctor.
  • Demonstrated full store expertise on merchandise offered to enable optimum service to inquiring customers.
  • Supervised waiting area, mopped floors, and rearranged magazines to maintain the office.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Reviewed pet records from daily visits and appointments, entering all important data into the system.
  • Opening and closing procedures.
  • Received and documented payments on owner accounts.
08/1995 - 06/1999Powder Springs Medical ClinicPowder Springs, GA
Medical Assistant
  • Recorded vital signs and medical history for patients.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed routine tests such as urine dipstick, vision and hearing tests.
  • Organized charts, documents, and supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for the physician by explaining the process.
  • Performed front desk duties, including answering phones, scheduling appointments, and greeting patients.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Followed all principles of asepsis and infection control.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment, and research.
  • Scheduled surgeries by making arrangements with a surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Coordinated services with medical and office staff to ensure patient satisfaction, engagement, and compassionate care.
  • Sterilized medical equipment after each procedure.
  • Prepared, stained, coverslipped and cataloged cytology specimens.
  • Selected equipment for use in ultrasound setup according to specifications of examination.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained a clean and organized work area with adequate supplies and reagents.
  • Communicated with patients by phone and via written correspondence.
  • Coordinated and executed proper medical waste disposal.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Scheduled appointments for patients via phone and in person.
  • Cleaned and disinfected chairs and equipment according to facility policy.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Produced x-rays.
Education and Training
08/1995Smyrna, GA
GEDCobb County Adult Education
05/1998Monroe, Ga
Certificate in Certified Medical AssistantWalton Medical
  • 4.0 GPA
  • Graduated top of the class
  • Delivered Graduation Speach
08/2002Carrollton, GA
Diploma in PhlebotomyCarroll Technical College
Expected in 04/2021Tempe, AZ
Associate of Science in Business Administration And ManagementBryan University
  • Dean's List Honoree from April 2018 to present.
  • 4.0 GPA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • 1977
  • Villa Rica Animal Hospital
  • Hiram Animal Hospital
  • Powder Springs Medical Clinic

School Attended

  • Cobb County Adult Education
  • Walton Medical
  • Carroll Technical College
  • Bryan University

Job Titles Held:

  • Driver
  • Office Assistant
  • Office Manager Veterinary Assistant
  • Medical Assistant

Degrees

  • GED
    Certificate in Certified Medical Assistant
    Diploma in Phlebotomy
    Associate of Science in Business Administration And Management

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