Driver Resume Example 1977 - Dallas, Georgia

DRIVER

Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing over 10 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills

Charting expertise
Inventory and supply management
Clinical applications
Customer Service
Patient scheduling

Quick problem solver
Medical terminology
Data entry
Account Management

Experience

08/2017 - 07/20181977Dallas, GA

Driver

Delivered orders to customers on time and in excellent condition.
Logged deliveries in the system
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Demonstrated professional conduct with Customers to deliver outstanding customer service.
Utilized mapQuest to optimize routes and continuously meet estimated delivery times.
Practiced safe and secure loading methods to avoid damaging goods.
Verified contents of inventory loads against shipping papers to determine any discrepancies.
Presented bills and receipts to customers to collect payments for goods delivered.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Contributed to business growth by confirming customer satisfaction with service and quality.
Maintained revenue streams by exhausting every option before offering refunds.
Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
Met or exceeded revenue objectives by promoting new products to customers during service.
Shared detailed information on different menu options to help customers make decisions.

11/2002 - 08/2005Villa Rica Animal HospitalVilla Rica, GA

Office Assistant

Managed reception and lobby area, greeted visitors and responded to requests for information.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Maintained business records by updating customer information.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Collected payments, issued receipts and updated accounts to reflect new balances.
Dispersed incoming mail to correct recipients.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Filed and retrieved records.
Opening and closing procedures.
Maintain Patient accounts.
Collections
End of day reports and made deposit drops.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Trained new internal staff members on administrative processes, work instructions and procedures.

01/2001 - 06/2002Hiram Animal HospitalHiram, GA

Office Manager Veterinary Assistant

Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Set up appointments for checkups and scheduled veterinary consultations and surgical visits and made reminder calls.
Print out the next day's schedule for each Doctor.
Demonstrated full store expertise on merchandise offered to enable optimum service to inquiring customers.
Supervised waiting area, mopped floors, and rearranged magazines to maintain the office.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Reviewed pet records from daily visits and appointments, entering all important data into the system.
Opening and closing procedures.
Received and documented payments on owner accounts.

08/1995 - 06/1999Powder Springs Medical ClinicPowder Springs, GA

Medical Assistant

Recorded vital signs and medical history for patients.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Performed routine tests such as urine dipstick, vision and hearing tests.
Organized charts, documents, and supplies.
Led patients to exam rooms, answered general questions and prepared patients for the physician by explaining the process.
Performed front desk duties, including answering phones, scheduling appointments, and greeting patients.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Followed all principles of asepsis and infection control.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment, and research.
Scheduled surgeries by making arrangements with a surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Coordinated services with medical and office staff to ensure patient satisfaction, engagement, and compassionate care.
Sterilized medical equipment after each procedure.
Prepared, stained, coverslipped and cataloged cytology specimens.
Selected equipment for use in ultrasound setup according to specifications of examination.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Maintained a clean and organized work area with adequate supplies and reagents.
Communicated with patients by phone and via written correspondence.
Coordinated and executed proper medical waste disposal.
Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
Scheduled appointments for patients via phone and in person.
Cleaned and disinfected chairs and equipment according to facility policy.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to submit and refill patients' prescriptions.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Cleaned, restocked and prepared exam rooms and medical equipment.
Produced x-rays.

Education and Training

08/1995Smyrna, GA

GEDCobb County Adult Education

05/1998Monroe, Ga

Certificate in Certified Medical AssistantWalton Medical

4.0 GPA
Graduated top of the class
Delivered Graduation Speach

08/2002Carrollton, GA

Diploma in PhlebotomyCarroll Technical College

Expected in 04/2021Tempe, AZ

Associate of Science in Business Administration And ManagementBryan University

Dean's List Honoree from April 2018 to present.
4.0 GPA

Resume Overview

Companies Worked For:

1977
Villa Rica Animal Hospital
Hiram Animal Hospital
Powder Springs Medical Clinic

School Attended

Cobb County Adult Education
Walton Medical
Carroll Technical College
Bryan University

Job Titles Held:

Driver
Office Assistant
Office Manager Veterinary Assistant
Medical Assistant

Degrees

GED
Certificate in Certified Medical Assistant
Diploma in Phlebotomy
Associate of Science in Business Administration And Management

Driver Resume Example

Resume Score: 80%

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