Hardworking driver with over 20 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Efficient driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Dependable driver with over 20 years in transportation industry. Committed to completing each job quickly, efficiently and safely. Experience in distribution environment with in-depth knowledge of DOT regulations.
- Guest services
- Inventory control procedures
- Merchandising expertise
- Loss prevention
- Cash register operations
- Product promotions
- Dean's List 2019-2021
- Major in Applied science
- Minor in PC Technology support
- Wire and charleston restaurant scholarship Recipient
Norton, MA, 08/2019 - Current
- Planned optimal routes to minimize delays and maximize time efficiency.
- Transported clients to specified destinations safely and on-time.
- Handled as many as 4 assignments per hour by planning efficient routes.
- Saved over 1000's in potential vehicle repair costs by performing tune ups and oil changes safety and maintenance checks.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Logged deliveries in uber and quick books self employed system, including drop-off times and any special conditions.
- Consulted with customers to gain feedback and address concerns with products or services.
- Completed order forms and collected payments to keep customer accounts current.
- Offered riders information about local attractions and restaurants.
- Documented daily mileage, gas and other data to log in quick books self employed and backed it up to Icloud
- Documented daily mileage, gas and other data to log in quick books and getupside.
- Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Managed records by tracking mileage, maintenance and expenses with quick books and GetUpside.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Cleaned vehicle regularly to maintain professional appearance.
Norwood, MA, 05/2009 - 08/2019
- Evaluated benefits for each caller to determine service needs and address concerns.
- Implemented and delivered new products and services to maintain relationships with clients and ensure client satisfaction through billing and invoicing processes.
- Oversaw all aspects of client satisfaction through implementation and delivery of technology products and services, relationship management and billing or invoicing processes.
- Developed training materials, conducted webinars and authored wikis for user training and support use.
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Supported customers with online billing, access and account issues.
- Managed user profiles, security access and shared file structures.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Developed and maintained technical expertise in Word, Excel, Access, Power Point, Publisher.
City, STATE, 01/2000 - 08/2005
- Planned optimal routes to minimize delays and maximize time efficiency.
- Transported clients to specified destinations safely and on-time.
- Cold-called more than 100's customers per week to solicit business opportunities and offer services.
- Handled as many as 4 assignments per hour by planning efficient routes.
- Saved over $1000.00"s in potential vehicle repair costs by performing regular oil changes and tune ups safety and maintenance checks.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Logged deliveries in microsoft system, including drop-off times and any special conditions.
- Completed order forms and collected payments to keep customer accounts current.
- Documented daily mileage, gas and other data to log in quickbooks self employed.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
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School Attended
- Trident Technical College
Job Titles Held:
- Driver
- PC Technology Support Technology Support Technicia
- Driver
Degrees
- Associate of Applied Science
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