Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

    • GPS and route planning
    • City and non-city driving
    • Route logs
    • Commercial driving
    • Materials transport
    • Transportation
    • Safety standards and protocols
    • Vehicle inspections
    • Organization and Time Management
    • Attention to Detail
    • Dependable and Responsible
Work History
10/2019 to Current DOT Driver Brenntag | Bedford, VA,
    • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
    • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
    • Checked in with dispatch service and updated with current location.
    • Loaded and secured items in trucks to avoid damage to parcels during delivery.
    • Planned and adjusted optimal routes based on traffic and weather conditions.
    • Coordinated efficient routes to avoid delays and optimize schedules.
    • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
    • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
    • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
    • Delivered goods and products to customer on time and in excellent condition.
    • Operated vehicle safely in highly congested areas with no traffic violations.
    • Completed rush deliveries on tight timetables to satisfy customer needs.
    • Delivered packages to customer doorsteps and business offices.
    • Contacted customers prior to delivery to confirm and coordinate delivery times.
    • Loaded truck and properly secured items to prevent damage for deliveries.
    • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
    • Created and submitted delivery and DOT logs.
    • Minimized company liability and risks to loads by obeying traffic laws.
    • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
    • Reviewed routes and expected delivery time frames to determine order of deliveries.
    • Refilled truck after completing deliveries to return in ready-to-use condition.
12/2008 to 06/2013 Assistant Store Manager Ross Stores, Inc | Marysville, WA,
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Worked with clients to address and respond to client and partnership management issues.
  • Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
  • Counted, balanced and reconciled cash and credit card payments [every shift] and identified gaps in proper cash-handling procedures.
  • Handled team member cash outs, reported discrepancies and maintained precise financial records.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in [pos].
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each [month].
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
04/2006 to 09/2008 Stock Associate True Religion Apparel, Inc. | Camarillo, CA,
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Answered customer questions and provided detailed product information.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Checked aisles for spills to complete quick clean-up.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked and pulled defective or expired products from shelves.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Managed timely and effective replacement of damaged or missing products.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Maintained inventory count, tracked usage and documented variances.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Completed physical inventory counts each month.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Completed regular cycle counts and inventory audits.
  • Used pos to record received, counted and stored stock items.
Expected in 01/2007 GED | CCBC Dundalk, Dundalk, MD, GPA:

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