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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Caring and skilled advocate passionate about positively impacting programs and helping participants by providing expert support. Familiar with barriers to reentry and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

Skills
  • Sexual assault victim counseling
  • Domestic violence prevention
  • Community violence understanding
  • Peer counseling
  • Crisis counseling
  • Group counseling
  • Advocacy
  • Team building and leadership
  • Crisis Management
  • Inmate rights knowledge
  • Criminal justice knowledge
  • Detail oriented
  • Compassionate communication
  • Solution-focused techniques
  • Social media knowledge
  • Public speaking
  • Communication skills
  • MS Office
  • Lived Experience Expert - Domestic Sex Trafficking and Incarceration
  • Parole knowledge
  • Pallet jack safety
  • Shrink wrapper use
  • Customer service
  • Safe chemical handling
  • Clean driving record
  • Sanitizing skills
  • Conflict resolution skills
  • Suicide prevention training
  • Food Safety
  • Equipment Cleaning
  • Work station cleaning
  • Verbal and written communication
  • Sweeping and mopping
Work History
08/2019 to Current Domestic Violence /Sexual Assault Specialist Ferguson | San Rafael, CA,
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Secured housing, medical care and employment for clients by collaborating with various community agencies.
03/2018 to 08/2019 Human Trafficking Resource Navigator Women's Center Youth & Family Services | City, STATE,
  • Liaised with members of justice system on behalf of client.
  • Collected statistical data and updated documentation to maintain client records.
  • Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
  • Attended interagency meetings and networked to create community partnerships.
08/2016 to 03/2018 CSEC Human Trafficking Advocate Women's Center Youth & Family Services | City, STATE,
  • Accompanied clients to court to clarify processes and procedures.
  • Developed safety plans to meet victims' assessment of need.
  • Spearheaded awareness through public speaking to community and business groups.
  • Established treatment plans with short- and long-term goals.
  • Attended interagency meetings and networked to create community partnerships.
  • Provided comprehensive services including assessment, goal setting, and service plans.
  • Supported victims, family members and witnesses through various systems including law enforcement, healthcare, and social services.
  • Liaised with members of justice system on behalf of client.
  • Collected statistical data and updated documentation to maintain client records.
  • Coordinated individual and group counseling to meet victim service standards.
  • Constructed referral list of agencies and community resources for victims' to provide aftercare services.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Developed rapport to create safe and trusting environment for care.
  • Spoke with community organizations to boost outreach and highlight programs successes.
  • Researched and incorporated current trends and data into standard curriculum for Domestic Violence Education/Prevention.
  • Disposed of personal biases and remained open and empathetic when designing client service plans.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Navigated cultural barriers conflicting with western practices to provide support relevant to each individual.
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Educated potential participants on available services and processes to engage in program.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Raised approximately $1000 in funds for single speaking engagement.
  • Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
  • Spearheaded group counseling sessions to help individuals deal with domestic violence issues.
  • Delivered individualized counseling services to clients working through issues such as domestic violence, sexual abuse, and human trafficking.
04/2015 to 08/2016 Lead Warehouse Associate A Tavola Together ( At The Table Together) | City, STATE,
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Handled day-to-day shipping and receiving overseeing more than 160 packages per day.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Completed physical inventory counts at the start and end of each shift.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Acknowledged physical and sanitation safety issues and contacted owner regarding concerns and for quick resolution.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
  • Chose, inspected, weighed and measured ingredients for each production run.
  • Unloaded completed batches from machinery, packaged for shipment and transported with equipment such as forklifts and hand trucks.
  • Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
  • Adhered to strict food safety and health practices to prevent such illnesses as E.coli and listeria from contaminating products.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Tested raw materials and products to ensure Gluten=Free regulations.
  • Utilized Microsoft Excel to maintain customer and product information.
Education
Expected in Associate of Arts | Political Science San Joaquin Delta College, Stockton, CA GPA:
  • Coursework in Political Science, Sociology and Psychology
  • Continuing education in Political Science Field
Expected in Associate of Arts | Counseling Palo Verde College, Blythe, CA GPA:
  • Coursework in Substance Abuse Counseling in Special Populations and Co-Dependency in Family Systems
Accomplishments
  • Attended and Completed 12-week Institute of Impacted Leaders Cohort through Initiate Justice in 2019
  • Enrollment into 6-Week Entrepreneurship Workshop
  • Started "The A.D. Experience" Podcast
  • Developed 8-Week group lesson plan for addressing issues related to gendered violence
  • Procured $1000 Donation for WCYFS
  • Secured Anti-Trafficking Presentation for entire student body at Tokay High School
  • Advocated for formerly incarcerated survivors in the area of victim services
  • Guest speaker for Choices and Consequences Program

Affiliations
  • Initiate Justice
  • Anti-Recidivism Coalition
  • National Survivor Network
  • Survivor Alliance
  • Ending The Game
Certifications
  • Mental Health First Aid Certified
  • Safe at Home Enrolling Certification
  • Victim Compensation Application
  • VAT Certified (Victim Assistance Training)
  • Mandated Reporter
  • CSEC 101 and 102
  • Ending The Game Curriculum -Facilitator and Train the Trainer
  • Harassment Prevention for Employees

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Resume Overview

School Attended

  • San Joaquin Delta College
  • Palo Verde College

Job Titles Held:

  • Domestic Violence /Sexual Assault Specialist
  • Human Trafficking Resource Navigator
  • CSEC Human Trafficking Advocate
  • Lead Warehouse Associate

Degrees

  • Associate of Arts
  • Associate of Arts

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