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Domestic Violence Liaison/Case Manager Resume Example

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DOMESTIC VIOLENCE LIAISON/CASE MANAGER
Professional Summary
Strong background in Social Service and Early Education. Excellent group facilitator. Supervisory experience. Effective problem solving skills. Able to communicate effectively with clients, families and staff. Excellent written and spoken communications skills. Fluent in Spanish: spoken, read and written Able to work well independently and effective in team collaboration.
Knowledge Base
  • Practiced in family assessments.
  • Ability to administer Danger Assessment.
  • Accredited Positive Parenting Program Facilitator.
  • Trained Parent Café Facilitator.
  • Art Group Facilitator. ·      Adult Literacy Volunteer Tutor. 
  • Proficient in Case Management
  • 21 units Child Development/Early Childhood curriculum. 
  • Office for Children Services permit (Massachusetts).
  • Certified Health and Safety (First Aid/CPR). ·      Member: Phi Theta Kappa, honor society. ·     
  • Dean's List of Honors (3 quarters), John F. Kennedy University.       
  • Honorable discharged U.S Army Reserve.
Accomplishments
  • Revitalized and reopened a resource center by establishing after school homework assistance for school aged children, provided job search support to parents, and elder support to residents living in affordable housing.
  • Developed and facilitated art program for parents in need of support services by providing and teaching stress management through expressive arts. 
  • Successfully facilitated Positive Parent Programs in English and Spanish.
  • Enhanced risk assessment and peer counseling/case management to victims of Domestic Violence through compassionate and supportive approach.
Professional Experience
La Casa de las MadresSan Francisco, CADomestic Violence Liaison/Case Manager10/2016 to Current

Case Manager/Liaison with Domestic Violence High-Risk/High Lethality Team, working in collaboration with law enforcement and the San Francisco District Attorney's office. http://www.lacasa.org/.

South of Market Family Resource CenterSan Francisco, CADifferential Response Case Manager/Liaison11/2014 to 10/2016

provided support services to families referred from Child Protective Services, Positive Parenting Facilitator, Art Support Group Facilitator, Parent Café Facilitator. http://www.somacc.org/soma-family-resource-center-1/.

Project Access, East bluffPinole, CAService Coordinator06/2014 to 11/2014

Provided and coordinated child, family and elder resource services for residents in affordable housing. http://project-access.org/

Alameda County Lead Poisoning Prevention ProgramOakland, CAHome Assessor10/2012 to 03/2013

Assessor with the Healthy Home Program in collaboration with Wayne State University, Detroit, MI. http://www.aclppp.org/

Richmond Children's AcademyRichmond, CASubstitute Preschool Teacher01/2012 to 10/2012

Supported Preschool curriculum and development to children ages three to five.

Bright Horizons Family SolutionsSan Francisco, CATeacher03/2009 to 02/2012

Provided partnership and support in onsite childcare to families in a corporate environment. http://www.brighthorizons.com

Stepping Stones PreschoolSan Francisco, CATeacher (Substitute)09/2008 to 02/2009

Part of a team of teachers working with children ages two to five. http://www.steppingstonessf.com

Pacific Primary SchoolSan Francisco, CASubstitute Teacher11/2008 to 11/2008

Provided team Teacher coverage for twenty preschool age children. http://pacificprimary.org

State of California Department of Social Services, Alameda CountyOakland, CAEmergency Foster Care (Parent)06/2005 to 09/2008

Responsible for the care and support of Infants and Toddlers in need of Foster Care Services. http://www.alamedasocialservices.org/public/services/children_and_family/

June Steingart GalleryOakland, CAGallery Manager09/2005 to 05/2007

Responsible for day to day management of an Art gallery, scheduling and coordinating art installations and opening receptions. http://www.laney.edu/wp/art_gallery/

Presidio Community YMCASan Francisco, CAChild Care Director09/1998 to 07/1999

Management and supervision of Preschool and After School programs. http://www.ymcasf.org/presidio

Crittenton Hastings HouseBoston, MASite Director09/1997 to 08/1998Program management, staff supervision, support to families in child care program as well as mentoring parents in Teen Parenting program. http://www.commchildcenter.com
Commonwealth Children CenterBoston, MALead Teacher09/1992 to 08/1996Provided Teacher supervision, Student Teacher Mentoring and field supervision to students performing their practicum in the Infant/Toddler room. http://www.commchildcenter.com
Education and Training
PsychologyJohn F. Kennedy University, Pleasant Hill, CAPsychology
Associate of Arts:Social SciencePeralta Community Colleges/Laney, Oakland, CAAA degree in Social Science, also studies in Studio Art.
Textile and Surface Design California School of Professional Fabric Design, Berkeley, CAVocational training
Child DevelopmentUrban College of Boston, Boston, MAChild Development (units)
Child DevelopmentEndicott College, Boston, MAInfant/Toddler/Preschool Curriculum (units).
Language and CommunicationsPrairie View A&M University, Prairie View, TXLanguage and Communications (courses)
Office AdministrationUnited States Army Administration School, Jackson, SC.Diploma
Certifications and Credentials
Experienced Case Manager. Domestic Violence/Child Abuse/Elder Abuse/Peer Counseling 40-hours training. Trained Assessor in Danger Assessment. Accredited Positive Parenting Program Facilitator. Trained Parent Café Facilitator. Adult Literacy Tutor. Office for Children Services permit, credentials (Massachusetts). Certified Health and Safety (First Aid/CPR). Member: Phi Theta Kappa Honor Society. Dean's List of Honors (3 quarters), John F. Kennedy University. Honorable discharged U.S Army Reserve.
Skills
Case Management, Early Childhood Education, Counseling, CPR, First Aid, Mentoring, Program management, staff supervision, Art and design.
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Resume Overview

Companies Worked For:

  • La Casa de las Madres
  • South of Market Family Resource Center
  • Project Access, East bluff
  • Alameda County Lead Poisoning Prevention Program
  • Richmond Children's Academy
  • Bright Horizons Family Solutions
  • Stepping Stones Preschool
  • Pacific Primary School
  • State of California Department of Social Services, Alameda County
  • June Steingart Gallery
  • Presidio Community YMCA
  • Crittenton Hastings House
  • Commonwealth Children Center

School Attended

  • John F. Kennedy University
  • Peralta Community Colleges/Laney
  • California School of Professional Fabric Design
  • Urban College of Boston
  • Endicott College
  • Prairie View A&M University
  • United States Army Administration School

Job Titles Held:

  • Domestic Violence Liaison/Case Manager
  • Differential Response Case Manager/Liaison
  • Service Coordinator
  • Home Assessor
  • Substitute Preschool Teacher
  • Teacher
  • Teacher (Substitute)
  • Substitute Teacher
  • Emergency Foster Care (Parent)
  • Gallery Manager
  • Child Care Director
  • Site Director
  • Lead Teacher

Degrees

  • Psychology
    Associate of Arts : Social Science
    Textile and Surface Design
    Child Development
    Child Development
    Language and Communications
    Office Administration

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