Organized and detail-oriented collections and foreign exchange clerk with 2 years of cash handling and customer service experience. Understands general accounting and finance concepts.Self-motivated, offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Excellent bookkeeper with key strengths in planning, problem solving and customer relations. Familiar with financial reconciliations, general ledgers and financial reporting.
Computed Data Reports
Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.
Cross-trained and provided back-up for other customer service representatives when needed.
Worked under strict deadlines and responded to service requests.
Monitored and tracked securities transactions, fund transfers, margin accounts and option trading.
Achieved proper compliance and accurate executive level reporting.Opened new customer accounts, including checking, savings and lines of credit.
Scheduled staffing for multiple branch locations.
Managed opening and closing times for the main branch.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Assembled in-store marketing displays.
Processed cash withdrawals.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Examined checks for identification and endorsement.
Entered member transaction data into the online banking software.
Processed treasury, tax and loan payments.
Reported daily averages and shortages to the operations department.
Supplied tellers with coin and currency as needed.
Maintained confidentiality of bank records and client information.
Received regional branch recognition award for outstanding customer service.
Directed specific questions to appropriate branch personnel.
Delivered prompt, accurate and excellent customer service.
I'm currently attending Amarillo College online. I am in my sophomore year, and plain on graduating with my associates in Business in 2014.
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