Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Friendly and outgoing Barista and cashier with two years experience and excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in food handling. Motivated restaurant professional with excellent money handling and food preparation skills. Proficient in preparing drinks, stocking supplies and cleaning surfaces.

Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Enthusiasm for promoting sustainable and fair-trade coffee.

Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service. Barista knowledgeable of coffee shop operations including impeccable customer service, staff management, supply ordering and creating warm, welcoming environments.

Excellent memory for complex drink requests. Successful upselling snacks, merchandise and seasonal specials. Enthusiastic barista eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of making drinks and operating/maintaining equipment for making coffee, and work as a cashier. Training in espresso machine operation, hopper operation, cash drawer operation. Motivated to learn, grow and excel in coffee making and customer service abilities.

  • Beverage preparation
  • Coffee machinery
  • Menu memorization
  • Point of sale knowledge
  • Food preparation and safety
  • Sandwich preparation
  • Exceptional customer service
  • Ordering procedures
  • Smoothie making
  • Cash Handling
  • Regulatory Compliance
  • Food running
  • Hospitality service expertise
  • Excellent memory
  • Professional demeanor
  • Conversant in American Sign Language
  • Employee training
  • Adaptive and creative
  • Friendly and outgoing
  • Opening and closing duties
  • Food preparation
  • Performance improvement
  • New hire training
  • Table setting knowledge
Work History
Dog Sitter, 04/2020 - Current
Family Friends City, STATE,
  • Exercised animals regularly with walks and rigorous play activities.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Walked pets outside 3-4 times per shift to prevent accidents in group play areas and on bedding.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Managed and ensured pet safety and wellness in owners' absence.
Volunteer Barista, 08/2018 - Current
Central Valley High School And Risen King Church City, STATE,
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created over 20 drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas and equipment before and after each use of equipment (ie: espresso machine, steamer, blender, any items used for mixing drinks), and sanitizing the work station after each shift
  • Elevated customer loyalty by using strong communication and patience to resolve customer problems.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Completed over 10 successful cash audits to correctly balance drawers at end of each shift.
  • Set and achieved goals for professional development, including: teamwork building, customer service abilities, problem-solving abilities, communication abilities, building patience, time management, active listening, and general work ethic.
  • Developed and implemented updating training programs for 6 employees.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Memorized ingredients and recipes for 5 specialty drinks.
  • Cultivated ability to recall customers' names and address each by name.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Served individually made coffee drinks to over 40 customers daily.
  • Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
  • Maintained espresso machine and hopper equipment and performed minor repairs to keep coffee machines functioning properly.
  • Memorized recipes for 4 specialty coffee beverages and seasonal offerings.
  • Sanitized espresso machine and hopper and wiped down counters and tables to prevent spread of germs.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Prepared more than 2 batches of coffee per 2 hours, monitoring levels to avoid empty machines during peak shop hours.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Educated coworkers and customers about new products.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
  • Complied with standards for merchandising, stocking and storing product.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Prioritized drink requests while managing interruptions.
  • Made and served 40-50 café beverages per day with speed, quality and consistency.
Volunteer Elementary School Tutor, 08/2014 - 06/2017
Buckeye School Of The Arts City, STATE,
  • Educated students on study tips and exam strategies.
  • Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
  • Developed student confidence though attentive instruction in math and ELA, applying positive reinforcement strategies.
  • Worked with 1st through 6th-grade students on reading comprehension.
  • Supported teacher instruction by discussing concepts and creating custom practice questions.
  • Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.
  • Provided one-on-one and small group reading instruction to over 20 students falling behind in math, reading, and writing comprehension and skills.
  • Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.
  • Worked with students in classrooms, small study areas or home environments to provide educational support.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
High School Diploma: , Expected in 06/2020
Central Valley High School And Shasta College - Redding, CA
  • Coursework in ELA, Psychology, Human Development, Statistics, and art
  • Current major in Children's Psychology
  • Continuing education in Children's development, psychology, and ASL, earning associate's degree before continuing to university

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Resume Overview

School Attended

  • Central Valley High School And Shasta College

Job Titles Held:

  • Dog Sitter
  • Volunteer Barista
  • Volunteer Elementary School Tutor


  • High School Diploma

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