division manager resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Strategic executive leader, skilled at leading in large, complex organizations, made up of thousands of people and billions of dollars of facilities and equipment in multiple geographic locations. Experienced at determining strategy and establishing enterprise policy. As a leader, I look for situations where I get the chance to build or enhance teams, and guide them through adversity and complexity to accomplish tasks.

A creative problem-solver and dedicated team builder with a proven track record of delivering results under pressure, in sensitive, operationally demanding environments. Passionate about helping others become their absolute best, never accepting mediocrity as the standard. Through my experience in tech, operations, and intelligence, I find that I am at my best in when confronted with uncertainty.

  • Strategic Planning
  • Operations Management
  • Training Management
  • Leader Development
  • Problem Solving
  • Interdepartmental Collaboration
  • Project/Program Management
  • Change Management
  • Process Improvements
  • Employee Motivation
  • Verbal and Written Communication
  • Goal Setting
Division Manager, 09/2021 to Current
Petersendean RoofingSmithfield, PA,
  • Supervised team of 12 military, federal civilian, and contracting personnel, delivering effective and consistent job training.
  • Leveraged effective leadership skills in identify deficiencies and exploiting opportunities to improve policies, procedures and controls.
  • Actualized process improvement strategies to reduce request for information (RFI) response rate by 48 hours.
  • Mentored and internally promoted 5 civilian and military analysts into leadership positions to drive company growth.
Division Manager - Geospatial Division, 02/2017 to 09/2021
Carlisle Syntec, Inc.City, STATE,
  • Successfully guided team of 28 military and civilian analysts in strategic planning, processing, analyzing and disseminating regional geospatial intelligence to command and defense partners during period of heightened regional tension.
  • Set and monitored division-wide policies, procedures and cultural standards.
  • Managed divisional man-power review and realignment project; validated 28 billets and restructured teams to align with federal defense plans to better meet established goals.
  • Met with department leadership, senior analysts, and product visualization teams to determine project road maps and create unique products to drive product utility and champion partnerships.
  • Used change methodologies to increase data collection and developed new data automation methodologies. 25% enhanced productivity.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Departmental Supervisor, 01/2014 to 02/2017
Office Of Naval IntelligenceCity, STATE,
  • Directed, trained and developed 57 employees through constructive feedback and focus on long-term career growth.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Built lasting client relationships by organizing and planning sales events.
Team Lead, 12/2010 to 01/2014
National Geospatial-Intelligence Agency, NGACity, State,
  • Delegated daily tasks to team members to optimize group productivity.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Monitored team progress and enforced deadlines.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Collaborated with management team to implement new work procedures or policies.
  • Followed staffing strategies to achieve production goals.
  • Rotated through series of different stations based on team needs.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Certified Supervisor, Institute of Certified Professional Managers - 2022
  • Department of Labor - Certified Counselor - 2022
  • Certified Project Master, Institute for Project Management (IPM) - 2021
  • Department of Labor - Computer Operator Apprentice Training - 2021
  • Certified Defense All Source Analyst 1 - 2019
Master of Arts: Executive Leadership , Expected in 2023
Liberty University - Lynchburg, VA
Project Management Professional: Business, Expected in 11/2022
Syracuse University - Syracuse, NY
  • Completed continuing education in Project Management (35 PDU Bootcamp)
Bachelor of Science: Interdisciplinary Studies, Expected in 08/2021
Liberty University - Lynchburg, VA

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Resume Overview

School Attended

  • Liberty University
  • Syracuse University
  • Liberty University

Job Titles Held:

  • Division Manager
  • Division Manager - Geospatial Division
  • Departmental Supervisor
  • Team Lead


  • Master of Arts
  • Project Management Professional
  • Bachelor of Science

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