Division Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2015 to Present DIVISION MANAGER Teco Energy/Peoples Gas | Carlsbad, NM,
  • Manage tractor and trailer fleet in Central California, consisting of 100+ power units, 250+ trailers, and 6 on-site account managers.
  • Responsibilities include customer service, dispatch, maintenance, recruitment, and safety/compliance.
  • Route and dispatch trucks to ensure on-time delivery, while also minimizing empty miles by coordinating backhaul opportunities.
  • Assist with the initiation, processing, completion of the new hire process.
  • Facilitate new driver orientation, to include thorough review of all safety practices and applicable compliance laws.
  • Evaluate and address any service, safety, or maintenance concerns from customer locations, yards, or terminals.
  • Jointly develop solutions with customers, and assist with the implementation of cost saving and service improvement programs.
  • Monitor programs and provide support to ensure maximum cost savings and required levels of service.
  • Develop and report internal and external KPIs, review with appropriate parties, and initiate action plans as necessary.
  • Leverage internal resources to optimize fleet performance and cover surge needs.
  • Major Projects/Achievements Start-up of new full service terminal in Fresno, including recruitment of staff, facility layout, and transition plan from existing facilities.
01/2008 to 01/2015 REGIONAL LOGISTICS MANAGER Cemex Usa | Schertz, TX,
  • Oversee all aspects of inbound/outbound transportation and warehousing for 14 corrugated plants and 1 containerboard paper mill in Western North America with annual spend of $50+ million.
  • Support multiple shipping modes including dedicated cartage, linehaul, intermodal, boxcar, and export.
  • Evaluate existing transportation and distribution operating costs, service level, and transportation and distribution methods being employed at each facility.
  • With Global Procurement Team, direct bidding programs in support of annual contract negotiations on dedicated freight, linehaul freight, and warehousing.
  • Provide functional expertise to affiliate teams on logistics, freight management, and warehousing operations.
  • Act as regional consultant in these areas, achieving a high level of skills, best practice, and technical expertise to foster continuous improvement and drive operational excellence.
  • Coordinate with site management, controllers, and other key personnel within assignment to better understand the transportation and distribution challenges experienced at each facility.
  • Build relationships with service providers including third party logistics companies and domestic transportation carriers.
  • Establish and attain performance metrics with service providers to drive continuous improvement.
  • Ensure that third party service providers meet company objectives, goals, and policies.
  • Evaluate existing transportation and distribution issues, modes, carriers and transportation methods being employed at each facility.
  • Identify transportation synergies between internal and external customers to reduce costs.
  • Identify and assist to ensure actions are taken to take advantage of opportunities to improve existing costs, service levels, transportation, and distribution methods.
  • Monitor lowest cost mode usage, then recommend and assist with the execution of best model strategy.
  • Support plants with carrier rationalization, carrier approvals, rate quotations, carrier routing, transportation and distribution analysis, rail sidetracks, demurrage, and weight agreements.
  • Major Projects/Achievements Reduced transportation spend by average of $1MM annually through vendor consolidations, capturing carrier and facility synergies, warehouse closures, and railroad demurrage disputes.
  • Increased trailer cube utilization by average of 1% annually by maximizing unit stacking and utilizing high cube equipment.
  • Authored Logistics Operations Manual, in place and utilized in all plants as a playbook for daily logistics functions.
  • Developed and implemented dedicated trailer optimization model, which forecasts necessary amount of assets needed to support each facility; factoring in volume fluctuations, drop trailers at customers, and weekend/holiday preloading needs.
01/2001 to 01/2008 REGIONAL TRANSPORTATION MANAGER Ga Food Service | Saraland, AL,
  • Coordinate transportation network that delivers products to 200+ Best Buy locations in Western U.S.
  • Coordinate inventory movement and shipping from four distribution centers totaling 2.2 million square feet.
  • Develop and implement economic analyses and operational tracking to attain annual transportation cost and service objectives in alignment with corporate strategies.
  • Align pick schedules to DC and carrier capabilities to balance DC labor and carrier assets while delivering or exceeding delivery service and in-stock goals.
  • Monitor market requirements by lane to ensure delivery of replenishment and high priority product occurs in a timely manner.
  • Responsible for transportation operations, including routing, route optimization, delivery frequency, carrier relations, pricing/rates, carrier performance.
  • Ensure timely, accurate and efficient delivery of all merchandise at the lowest sustainable cost.
  • Update retail store delivery schedules to accommodate all holidays, volume changes, and store requests.
  • Align pick schedules to DC and carrier capabilities to balance DC labor and carrier assets while delivering or exceeding delivery service and in-stock goals.
  • Strive to reduce cost and improve service processes by analyzing cost drivers within transportation and the store delivery network, and identifying/recommending improvement opportunities.
  • Improve dedicated fleet utilization through backhaul utilization and returns management.
  • Partner with Carrier Management Group on bid packages, carrier selection, spot and permanent rates.
  • Major Projects/Achievements Modified outbound shipping schedule to geographically cluster multiple stop deliveries, reducing 150 shipments annually.
  • Project manager for facility relocation.
  • Responsibilities included inventory management, labor scheduling, volume forecasting, ensuring equipment availability, and coordinating with subcontractors.
  • Coordinated shipping of product and home delivery services to support 14 new store grand openings.
Expected in Bachelor of Sciences | business administration, management California State University, Stanislaus Turlock, CA GPA:
business administration, management
balance, consolidations, consultant, continuous improvement, contract negotiations, customer service, DC, delivery, drivers, forecasting, functional, inventory management, inventory, layout, Logistics, market, mill, network, optimization, personnel, pick, policies, pricing, processes, Procurement, recruitment, retail, routing, safety, scheduling, shipping, strategy, transportation, warehousing

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