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Division Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished Division Manager successful at overseeing management and production in the Property & Casualty industry. Confident and proactive leader with in-depth understanding of diverse areas such as operational oversight, sales planning and cost controls. Ready to apply 20 years of experience to a challenging new role with room for advancement.

Skills
  • Sales leadership
  • Strategic Planning
  • Sales presentations
  • Account management
  • Coaching and mentoring
  • New Business Development
  • Database Management
  • Territory Management
  • Analytical problem solver
  • Accomplished manager
  • Strategic account development
  • Sales processes
Work History
11/2014 to 01/2021 Division Manager Bmo Harris | Irvine, CA,
  • Responsible for hiring, performance, development and coaching of Regional Representatives and Account Managers, within direct sales force in Indiana and Illinois.
  • Tracked and maintained accurate records of all sales and service activities for division.
  • Managed $39,000,000 territory book in terms of new business and retention.
  • Worked collaboratively with management to develop, monitor and adapt business plan for areas of responsibility and to support division goals.
  • CRM database management
  • Tracked statistics on prospect lists, hit ratios and new business production.
  • Budgeting and expense management.
  • Subject matter expert participating on various cross functional teams within organization.
  • Marketed company’s products and services through direct sales force and through interaction with independent agents and brokers.
  • Maintained strong working relationship with Underwriting, Risk Control, Actuary and Claims.
  • Provided continuing education to assigned agents and brokers regarding company products, programs, eligibility guidelines and risk and pricing philosophy.
  • Maintained adequate staff levels through effective hiring, on-boarding, and training.
  • Developed and employed innovative, creative and resourceful methods for achieving new business development.
  • Appraised staff and conducted salary administration within company guidelines.
  • Managed 35 affinity programs in both Indiana and Illinois.
  • Identified issues/potential issues and triaged to appropriate staff to resolve.
  • Built strategic relationships with business partners to achieve target profit goals of division.
  • Collaborated with underwriting, product development, product management, corporate legal and corporate communications to develop marketing initiatives , new products and supporting marketing materials.
  • Earned President’s Circle Trip as Division Manager in 2014, 2015, 2017, 2019, and 2020.
  • Vendor Management.
  • Attended industry and association events.
12/2007 to 11/2014 Regional Representative Church Mutual Insurance Company | Pittsburgh, PA,
  • Sold, serviced, and retained contracts of insurance exclusively through Church Mutual Insurance that included managing $7,000,000 territory book.
  • Marketing of property, casualty, and supplemental lines to churches, camps, schools, nonprofits and day cares.
  • Performed database management.
  • Account management of 500 customers in Northern Indiana.
  • Risk manager to clients to reduce theft, vandalism losses, fires, and helped reduce exposure to lawsuits.
  • Assist customers with claims and customer service concerns.
  • Strong ability to analyze and solve problems.
  • Advanced ability to plan, organize, and implement company strategies.
  • President’s Circle Trip in 2008, 2009, 2010, and 2013.
  • Mid-America Division Sales Leader in 2013.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
05/2000 to 12/2007 Director of Business Development Chenega Mios | Jacksonville, FL,
  • Performed all aspects of sales and marketing of group health insurance products to independent agents.
  • Established rapport with agents to gain their confidence.
  • Performed customer fact-finding analysis to determine specific needs.
  • Educated agents on product features, benefits, and value.
  • Identified opportunities to expand accounts and maximize sales.
  • Troubleshoot agent problems and concerns with claims and underwriting.
  • Closed sales through effective sales techniques.
  • Serviced existing accounts with renewals, related, and new products to expand account volume.
  • Converted accounts from competition by offering product comparisons and superior customer service.
  • Enrollment of small employer groups with appointed agent.
  • Lead development, sales presentations, account management, suggestive selling, report management, time management, MS Word, MS Excel, Power Point, and Internet.
  • Vendor management and internal sales staff management.
  • President Circle in 2003, 2004, 2005, and 2006.
Education
Expected in 12/2007 MBA | Management Indiana Wesleyan University, Marion, IN GPA:
Expected in 05/2000 Bachelor of Science | Marketing Ball State University, Muncie, IN GPA:
Certifications

Property & Casualty License- Indiana and Illinois

Life & Health License- Indiana

Accredited Advisor of Insurance-AAI

Associate in Reinsurance- ARe

Certified Insurance Counselor- CIC

Certified Risk Manager-CRM

Chartered Property Casualty Underwriter- CPCU

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Resume Strength

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  • Personalization
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  • Target Job
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Resume Overview

School Attended
  • Indiana Wesleyan University
  • Ball State University
Job Titles Held:
  • Division Manager
  • Regional Representative
  • Director of Business Development
Degrees
  • MBA
  • Bachelor of Science

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