Results-oriented National Account Sales with focus on the mining industry. I possess a firm broad scope of market place and related industries that are crucial to customer retention and bottom line growth.
I have built and maintained mutually rewarding relationships with corporate, lateral and subordinate-level colleagues, as well as customers who have characterized me as one who is attentive to meeting their specific needs and getting results.
My strengths include account management, sales and sales management program implementation, staff training and support, and all areas of customer relationship building/service to achieve both short- and long-term fiscal goals. In addition to my expertise in the aforementioned areas, I am confident you, too, would find my contribution, knowledge and performance a valuable asset toward developing your
PROFESSIONAL OBJECTIVE National Account Management, position, where my expertise will complement the organization's sales growth plans and continued professional standing with its employees, customers and shareholders.
As an accomplished Manager offering over 28 years comprehensive, professional experience combining skill development in all facets of, marketing, sales operations, account management and the associated customer relations functions. Exemplary organizational, time management and managerial skills; define direction, implement, coordinate and execute multiple responsibilities within detail and deadline-oriented business operations. quickly identify fiscal/operational waste and implement viable, cost-effective methods of operation to ensure achievement of all budgets. Proven track record in launching start-up products and services through feasible channels and creating awareness through the organization and to customers for market penetration; exceptional creative aptitude, sales and presentation skills, and a firm grasp of business principles applicable to a broad scope of industries. intelligent, resourceful and dependable. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.
Business Management Classes
Account Management, Sales:
Customer relation professional, Bidding process, contract negotiations, program implementation, customer retention, increasing services/revenue by location
Project Management, MSHA , OSHA, EPA, DOT, Used Oil, pricing, purchasing, reporting, routing,
Safety, Programs, JHA's, JSA's, SOW's, reporting, training
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