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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Results-oriented National Account Sales with focus on the mining industry. I possess a firm broad scope of market place and related industries that are crucial to customer retention and bottom line growth.


I have built and maintained mutually rewarding relationships with corporate, lateral and subordinate-level colleagues, as well as customers who have characterized me as one who is attentive to meeting their specific needs and getting results.


My strengths include account management, sales and sales management program implementation, staff training and support, and all areas of customer relationship building/service to achieve both short- and long-term fiscal goals. In addition to my expertise in the aforementioned areas, I am confident you, too, would find my contribution, knowledge and performance a valuable asset toward developing your


PROFESSIONAL OBJECTIVE National Account Management, position, where my expertise will complement the organization's sales growth plans and continued professional standing with its employees, customers and shareholders.

As an accomplished Manager offering over 28 years comprehensive, professional experience combining skill development in all facets of, marketing, sales operations, account management and the associated customer relations functions. Exemplary organizational, time management and managerial skills; define direction, implement, coordinate and execute multiple responsibilities within detail and deadline-oriented business operations. quickly identify fiscal/operational waste and implement viable, cost-effective methods of operation to ensure achievement of all budgets. Proven track record in launching start-up products and services through feasible channels and creating awareness through the organization and to customers for market penetration; exceptional creative aptitude, sales and presentation skills, and a firm grasp of business principles applicable to a broad scope of industries. intelligent, resourceful and dependable. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.

Highlights
  • Environmental Solutions Management
  • Project Management
  • SAFETY, MSHA, EPA, DOT

knowledge

  • Project bidding
  • Waste profiling
  • New Program implementation
  • Strategic Partner Alliances
  • Truck and Equipment

knowledge

  • Waste Outsourcing
  • Focused on customer satisfaction
  • Trade Show presentations
  • Meticulous attention to detail
  • Recruitment and hiring


Education
Mesa Community College Mesa, AZ Expected in High School Diploma : Business Management - GPA :

Business Management Classes

Accomplishments
  • Created and developed successful program that provided 98% retention of current customers while growing revenues from 1M annually to 4M annually. Managed 100% of the account from field level meetings to Corporate communication, Performed site reviews to recommend services that resulted in new project work creating an additional 450K to 750K annually.
  • Project bidding, bid prep, selection and utilization of third party vendors, safety requirements, implementation and billing and collections Attended monthly contractor safety meetings and working closely with mine safety officials for any needs to remain in compliance.
Experience
Bmo Harris - Division Manager
New Berlin, WI, 09/2011 - Current
  • Created and developed successful program that provided 98% retention of current customers while growing revenues from 1M annually to 4M annually Managed 100% of the account from field level meetings to Corporate communication Performed site reviews to recommend services that resulted in new project work creating an additional 450K to 750K annually.
  • Project bidding, bid prep, selection and utilization of third party vendors, safety requirements, implementation and billing and collections Attended monthly contractor safety meetings and working closely with mine safety officials for any needs to remain in compliance.
  • Built and maintained Contractor Safety binder including preparing project JSA's, JHA's, Scope of Work and MSHA documents.
Red Bull - National Account Manager
Fresno, CA, 09/2008 - 09/2011
  • Directly accountable for the maintenance and growth of current TFI National Accounts, grew business by 100,000 gallons annually Prospecting for new accounts and additional business growth within current National Accounts Assist Management team in developing and implementing new procedures and assisting with the delivery and implementation of the final product.
  • Taking part in online bids and negotiations Account implementation for new accounts, including template work and routing of stops Work Closely with Regional Managers, Area Managers and Account Managers for NAC pricing and implementation schedules Provide monthly and quarterly usage reports for various NAC Customers.
  • Developed, implemented and monitored programs to maximize customer satisfaction
  • Provided detailed quarterly reports and updates.
Workable - Account Manager
Boston, MA, 04/2006 - 09/2008
  • Directly accountable for all current TFI account maintenance and marketing in my territory Provided sales reports to Management, assisted in the design, implementation and training of new reporting tool known as CIS.
  • Managed Local accounts and National Accounts Assist in field training of newly hired Account Managers Developed and implemented Parts Cleaner program for Southwest Region Developed working relationships with vendors Coordinated and Managed Regional Sales Blitzes.
Stericycle Inc. - Account Specialist
Nc, NC, 10/1987 - 04/2006
  • Arizona Region Special Markets Manager- Arizona and Nevada.
  • Environmental Safety, Site assessment, Recycling and Refining.
  • Account Management with retention and growth imperatives.
  • New hire training and Management.
  • Preparing & negotiating contracts for complete compliance of DOT,OSHA & EPA regulations.
  • Purchasing Oil and other fluids for recycling purposes from various sources.
  • Special Markets products and services roll out.
  • Training of new products and services.
  • Equipment installation, repair and sales.
  • Coordinated and Managed Sales Blitzes.
Skills


Account Management, Sales:

Customer relation professional, Bidding process, contract negotiations, program implementation, customer retention, increasing services/revenue by location


Project Management, MSHA , OSHA, EPA, DOT, Used Oil, pricing, purchasing, reporting, routing,


Safety, Programs, JHA's, JSA's, SOW's, reporting, training

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resume Strength

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Resume Overview

School Attended

  • Mesa Community College

Job Titles Held:

  • Division Manager
  • National Account Manager
  • Account Manager
  • Account Specialist

Degrees

  • High School Diploma

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