LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Division Manager
Please provide a type of job or location to search!
SEARCH

Division Manager Resume Example

Resume Score: 70%

Love this resume?Build Your Own Now
DIVISION MANAGER
Summary

I am a customer-focused, results-oriented professional who excels in delivering solid solutions to improve business performance and profitability. I enjoy working as a team to achieve excellent results.

Highlights
  • Schedule management
  • Travel administration
  • Self-starter
  • Problem resolution
  • Microsoft Office proficiencyProper phone etiquette
  • Time management
  • Articulate and well-spoken
  • Excellent time management
  • Professional and mature
  • Deadline-oriented
  • Staff motivation
  • Employee training and development
  • Flexible
  • Meticulous attention to detail
  • Strong problem solver
  • Customer service-oriented
  • Meeting planning
  • Procedure development
  • Team management
Accomplishments

Research 

  • Investigated and analyzed client complaints to identify and resolve issues.

Scheduling 

  • Managed daily schedules for all team members

Training 

  • Facilitated on-boarding of new employees by scheduling training, answering questions and processing paperwork.
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Productivity 

  • Increased output by 41% by implementing process improvements.
  • Spearheaded an employee engagement program, resulting in a 50% decrease in annual employee turnover.

Experience
Support Financial ResourcesNovember 2009 to CurrentDivision Manager
Centerville, OH
  • Manage division of 12-14 employees to complete client contractual obligations by the given monthly deadlines
  • Improved service quality by developing a strong knowledge of company's products and services.
  • Interviewed, hired and trained new team members.
  • Coach and train employees to achieve high performance results
  • Debrief team on client feedback to improve internal processes
  • Data analysis
  • Planned and implemented process improvements for easier data entry
  • Provided a high level of product and leadership support to representatives and clients.
  • Accurate record keeping
  • Correspondence
  • End of month reports
  • Effectively communicated with team members to maintain clearly defined expectations.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Support Financial ResourcesOctober 2008 to November 2009Measurement Analyst
Centerville, OH
  • Data analysis
  • Maintained reports for 15-30 clients
  • Customer service through phone and email
  • Developed highly empathetic client relationships and earned reputation for exceeding client expectations.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Managed quality communication, customer support and product representation for each client.
Web Yoga Inc.October 2005 to August 2008Resource Manager
Dayton, OH
  • Liaison between our consultants and our immigration specialist for completing H-1b visa applications, extensions, visa stamping, etc.
  • Managed all paperwork for new employees.
  • Coordinated travel arrangements, hotel accommodations, etc. for consultants traveling for interviews and projects.
  • Secured living accommodations for new consultants arriving in area.
  • Point of contact for all consultants to ensure successful delivery of services and completion of projects.
  • Completed contracts with clients for signatures, and was the contact person for all returned contracts.
  • Provided employment verification for all consultants as needed.
  • Maintained employee and client files
  • Coordinated training for consultants

Montgomery County ESCAugust 1999 to September 2005Program Administrative Assistant
Dayton, OH
  • Performed administrative functions at a school for emotionally disturbed and multiple handicapped children
  • Maintained all student files
  • Handled all correspondence to parents, school districts, etc.
  • Handled inquiries from parents, school districts and other agencies
  • Directed phone inquiries
  • Maintained all office equipment
  • Ordered all supplies
  • Prepared and submitted standardized forms to the state
  • Developed and maintained an excellent working relationship with school district personnel and other agencies
  • Direct support to building administrator
  • Scheduled all annual IEP meetings for all students
  • Developed a filing system for student files that was implemented throughout the district
  • Created forms used by school and district
Montgomery County ESCSeptember 1981 to June 1999Educational Assistant
Dayton, OH
  • Facilitated individual and group student instruction
  • Maintained all classroom records
  • Filing
  • Communicated with students, staff, parents and school districts
  • Presented instructional material on computer software to staff and students
  • Dispensed medication
  • Ordered building supplies
  • Kept inventory of building supplies
  • Completed forms
  • Answered phones
  • General clerical duties as needed
Education
Trotwood-Madison Hight School1980High School Diploma: College Preparatory CurriculumTrotwood , OH, USA
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Support Financial Resources
  • Web Yoga Inc.
  • Montgomery County ESC

School Attended

  • Trotwood-Madison Hight School

Job Titles Held:

  • Division Manager
  • Measurement Analyst
  • Resource Manager
  • Program Administrative Assistant
  • Educational Assistant

Degrees

  • High School Diploma : College Preparatory Curriculum

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
DIVISION-MANAGER-resume-sample

DIVISION MANAGER

Gardner Trucking

Visalia, California

Division-Manager-resume-sample

Division Manager

Hybrid Logistics, a CAI International Company

Tampa, Florida

Division-Manager-resume-sample

Division Manager

Manchester, New Hampshire

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.