LiveCareer-Resume

division manager resume example with 16 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Financial Administration
  • Operations Planning
  • Prepare Financial Statements
  • Follow the Statutory Obligations
  • Make Strategic Business Decisions
  • Create a Financial Plan
  • Strive for Company Growth
  • Develop Revenue Generation Strategies
  • Analyze Market Financial Trends
  • Plan Health and Safety Procedures
  • Develop Company Strategies
  • Business Management Principles
  • Follow Company Standards
  • Analyze Financial Risk
  • Track Key Performance Indicators
  • Analyze Business Objectives
  • Analyze Business Processes
  • Impart Business Plans to Collaborators
  • Delegate Activities
  • Control Financial Resources
  • Develop Organizational Policies
  • Liaise with Local Authorities
  • Manage Budgets
  • Maintain Relationship with Customers
  • Analyze Business Plans
  • Manage Staff
  • Build Business Relationships
  • Hire New Personnel
  • Execute Marketing Plan
  • Oversee Quality Control
  • Develop an Organizational Structure
  • Manage Financial Risk
  • Ensure Lawful Business Operations
  • Shape Corporate Culture
Experience
Division Manager, 06/2019 - Current
Cyient New York, NY,
  • Supervised and facilitated team meetings to alleviate issues and challenges stalling progress of transformation projects.
  • Implemented system to combine multiple functions into one process, resulting in increased efficiency and improved profitability.
  • Designed and managed project development schedules meeting established goals.
  • Promoted improvements to cost-controls, quality assurance and waste reduction.
  • Managed and facilitated project team meetings to resolve issues and challenges impeding progress of transformation projects.
  • Set and monitored division-wide policies, procedures and cultural standards.
  • Recruited and qualified large vendor and trade base to meet divisional objectives.
  • Leveraged effective leadership skills to effectively identify deficiencies and opportunities to improve policies, procedures and controls.
  • Supervised team of 42 personnel, delivering effective and consistent job training.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Supported all sales team members to drive growth and development.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Built sales forecasts and schedules to reflect desired productivity targets.
Route Supervisor, 06/2008 - 06/2019
Waste Pro Usa, Inc. Greenwood, MS,
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Residential Driver, 05/2005 - 06/2008
Waste Management Willmar, MN,
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Drove trucks to and from job sites to deliver workers and supplies.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Achieved consistently high customer scores due to exceptional service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Education and Training
High School Diploma: , Expected in 05/2001
-
Interlachen High School - Interlachen, FL,
GPA:
Status -
Bachelor of Arts: Sports And Recreation Management, Expected in 05/2021
-
University Of Arizona Global Campus - San Diego, CA,
GPA:
Status -

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Resume Overview

School Attended

  • Interlachen High School
  • University Of Arizona Global Campus

Job Titles Held:

  • Division Manager
  • Route Supervisor
  • Residential Driver

Degrees

  • High School Diploma
  • Bachelor of Arts

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