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diversity and inclusion curriculum team leader resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Student Leader with extensive background in design, delivery and evaluation of complex educational programs. Successfully manages education program budgets, identifies areas of growth and coordinates events to promote diversity, equity, and inclusion services. Demonstrated experience in organizing departmental initiatives and collaborating with educational leaders to make data-driven decisions. Enthusiastic student Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of educational material, DEI, and training in Racial Trauma. Motivated to learn, grow and excel in costumer service. Student Leader with over 4 years of successful experience in Problem-Solving and Communication. Recognized consistently for performance excellence and contributions to success in any industry. Strengths in problem-solving and teamwork backed by training.

Skills
  • Cultural awareness
  • Interpersonal Communication
  • Verbal and written communication
  • Written Communication
  • Customer Service
  • Excellent work ethic
  • Good listening skills
  • Detail-oriented
  • Planning and Coordination
  • Project Management
  • Responsible
  • Teamwork
  • Microsoft Office
  • Sales Expertise
  • Complaint Resolution
  • Order Fulfillment
Education
Lasell University Newton, MA, Expected in 05/2023 No Degree : Law (Pre-Law) - GPA :

Law & Public Affairs

  • Minored in Human Rights and Political Science.
  • Member of Multiculural Student Union and Lasell University Dance Team (PULSE).
  • Received Nellie J. Feagles Scholarship and Lasell University Scholarship.
  • Professional development completed in Donahue Institute for Diversity, Equity, and Inclusion.
  • Continuing education in African Studies.
Edward Little High School Auburn, ME, Expected in 06/2019 High School Diploma : - GPA :
  • Graduated with 3.0 GPA.
  • Awarded Olympia Snowe Women's Leadership Institute Certificate of Completion.
  • Member of Big Brothers Big Sisters.
  • Member of Androscoggin Valley Education Collaborative in Art.
  • Member of Androscoggin Valley Education Collaborative in Contemporary Issues.
  • Member of Cultural Student Association.
  • Member of Gay-Straight Alliance (GSA) club.
  • Member of One Act Team.
  • Member of Olympia Snowe Women's Leadership Institute.
Certifications
  • Title IX & Clergy Act Training - January 2021
Accomplishments
  • Inclusion in Boston Globe article.
  • Inclusion in Sun Journal article(s).
  • Documented and resolved BIAS incidents which led to policy changes and relocation of victim for safety.
  • Developed and implemented new procedures to improve the Black student experience.
  • Used Microsoft Teams to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
Work History
Johns Hopkins Medicine - Diversity and Inclusion Curriculum Team Leader
North Bethesda, MD, 01/2020 - 05/2021
  • Maintained program files, records, databases and websites to gather research and prepare and submit BIAS reports.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Acquired grants and other sources of funding for educational programs and projects and drafted proposals and agreements to support proper allocation.
  • Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
  • Facilitated development of program structure within classrooms to formulate and implement cultural and racial competence goals.
  • Represented programs at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Conferred and resolved education-related issues and problems with students, parents and school officials.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to students, handled concerns quickly and escalated major issues to supervisor.
Bi-Mart Corporation - Residential Assistant
Brooks, OR, 06/2020 - 04/2021
  • Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
  • Encouraged student participation in community and social university-sponsored programs.
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Guided students to integrate into both academic and social communities on campus.
  • Carried out interventions where necessary, adhering to facility guidelines and COVID-19 regulations.
  • Attended continuing training sessions on DEI techniques and methods.
  • Attended continuing training sessions on Bias Comprehension techniques and methods.
  • Attended continuing training sessions on Policies and Procedures.
  • Assisted parents and provided support and education to minor residents' families.
  • Directed resident setback incident reports to appropriate treatment team personnel for remediation.
  • Documented student concerts and followed up with students after confrontations.
  • Upheld all university and residence hall rules, regulations and policies.
  • Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Established consistent relationships with students to maintain professional boundaries.
  • Assisted students in handling tough situations to resolve problems.
  • Maintained communication with students' counselors, instructors, and staff members to promote supportive environment.
  • Initiated dormitory programs to foster positive relationships and safe social opportunities.
Nsk - Cashier
Ms, MS, 10/2019 - 01/2020
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Verified over $500 of cash and credit payments daily
Dollar General - Team Member
City, STATE, 03/2019 - 09/2019
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Resolved issues quickly to maintain productivity goals.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Learned all required tasks quickly to maximize performance.
  • Sought out ways to go above and beyond job requirements.
  • Maintained productive, efficient approach to all tasks.
Languages
English :
Native or Bilingual
Negotiated :
Spanish :
Professional Working
Negotiated :

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Resume Overview

School Attended

  • Lasell University
  • Edward Little High School

Job Titles Held:

  • Diversity and Inclusion Curriculum Team Leader
  • Residential Assistant
  • Cashier
  • Team Member

Degrees

  • No Degree
  • High School Diploma

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