Financial professional with a successful track record in building community relationships, developing and executing strategic programs and driving break through results
Experience
District Manager- Vice President, 04/2019 - Current Concentric Advisors, Inc. – San Francisco, CA,
Develop and execute strategy to grow people and the business using economic, financial, market, and industry data
Build strategic relationships between different departments and lines of business to help achieve business goals
Leverage available data, personal observations, and business acumen to create and execute action plans that mitigate issues, problems, and opportunities
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that helps them understand and retain the message
Aligns focus of stakeholders towards a unified experience that serves Members’, Employees and business needs
Identify and drives organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives
Improve results by transforming organizational culture, systems, or products/services
Assist field management in resolving varied and potentially complex employee relations matters
Conduct timely, accurate investigations as needed
Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes
Provide related legal, safety and compliance training as needed.
Collaborate with company legal representatives to respond to all agency (EEOC, DOL, etc.) and attorney inquiries as directed.
Track, succession planning and measurement of key field talent management and retention initiatives
Integrates BSA, AML and OFAC principles into day-to-day operations
Exercises discretion and judgment to make sound decisions in performance of essential job functions
Follows, enforces, and hold team members directly accountable to Bank policy, procedures and guidelines
Reduce cost in assigned market year over year by 23%
Manage market of 11 branches for total of 102 team members
Oversee compliance operations by organizing correspondence, reports and internal audits
Support strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations
Partners with process owners to ensure ongoing documentation and process certification and experience(s) Including control plans, understanding the tools used in the respective process or experience, identification and measurement of metrics for success and adherence to applicable regulatory guidelines
Leverages human-centered design methodology with key stakeholders, partners, and process owners to drive design improvements for end users
Manages experience lifecycle of payment systems and compliance process from conception to release, iteration and maintenance, optimizing the outcome for the product/experience while prioritizing work to ensure delivery to experience expectations
Partners with Enterprise stakeholders to promote Member experiences and/or Business Deliverables that are aligned to strategic outcomes and compliance with applicable regulatory requirements
Provide coaching, feedback, and guidance to team members and senior leaders around AML, OFAC, and BSA policy
Branch Manager/ Affluent and Compliance Leader, 03/2012 - 03/2017 Wells Fargo – City, STATE,
Oversaw sales, service and compliance success of team members, by virtue of engagement, coaching, and development
Identify, recruit, and develop talent, in order to ultimately help team members achieve maximum performance and career objectives
Aligns focus of stakeholders towards a unified experience that serves Members’, Employees and business needs
Facilitates and drives the end to end ownership and management of experiences and processes to members and/or employees
Integrate BSA, AML, and OFAC principles into day-to-day operations
Personal Banker/Small Business Leader, 06/2010 - 03/2012 Wells Fargo – City, STATE,
Manages customer portfolio, services relationships and cross-sells all products and services
Develops and maintains strategic relationships with Wells Fargo partner groups to maximize sales opportunities to meet customer needs
Uses profiling analysis tools to identify value opportunities
Intelligence Analyst, 12/2008 - 12/2014 U.S. Army – City, ,
Presents commanders with analysis, briefings and recommendations for future courses of action
Facilitate classes to train soldiers on new systems, procedures, and policies
Analyzed and evaluated information to assess developments, trends and threat implications associated with the information environment to prepare and present intelligence findings
Education
Associate of Applied Science: Intelligence Studies, Expected in 2011 - Cochise Colledge - Sierra Vista, AZ, GPA:
Bachelor of Science: Intelligence Operations, Expected in 2021 - American Military University - Manassas, VA GPA:
Professional Licenses
Licenses
Life, Series 6 and 63 securities licenses
Technical Skills
Microsoft Office Word, Excel, and Powerpoint
Advanced
18
Current
Skills
Comprehensive knowledge of BSA/AML laws (including Bank Secrecy Act, USA PATRIOT Act, US Treasury AML guidelines and OFAC requirements)
Comprehensive knowledge of complex entities such as those in corporate and investment banks
Knowledge of the FinCEN CDD Rule including the understanding of legal entities excluded from the rule
Knowledge of KYC on-boarding and review processes
Knowledge of complex entity structures and multi-layered ownership with the collection of entity documentation
Ability to communicate effectively both verbally and in writing
Advanced skills in build relationships and presenting to and communicating with senior leaders and executives
Ability to execute a project from start to finish while meeting deadlines
Ability to drive progress in an environment of transformation while executing high-level cases
Ability to demonstrate initiative to seek ways to improve work flows while fulfilling data quality
Ability to review and modify procedures accurately and effectively and convey changes to stakeholders
Proficient at using on-boarding case management systems
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