Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Financial professional with a successful track record in building community relationships, developing and executing strategic programs and driving break through results

District Manager- Vice President, 04/2019 - Current
Concentric Advisors, Inc. San Francisco, CA,
  • Develop and execute strategy to grow people and the business using economic, financial, market, and industry data
  • Build strategic relationships between different departments and lines of business to help achieve business goals
  • Leverage available data, personal observations, and business acumen to create and execute action plans that mitigate issues, problems, and opportunities
  • Clearly convey information and ideas through a variety of media to individuals or groups in a manner that helps them understand and retain the message
  • Aligns focus of stakeholders towards a unified experience that serves Members’, Employees and business needs
  • Identify and drives organizational and cultural changes needed to adapt strategically to changing market demands, technology, and internal initiatives
  • Improve results by transforming organizational culture, systems, or products/services
  • Assist field management in resolving varied and potentially complex employee relations matters
  • Conduct timely, accurate investigations as needed
  • Audit the execution of company human resource management policies and directives, and compliance with federal, state and local employment and wage and hour statutes
  • Provide related legal, safety and compliance training as needed.
  • Collaborate with company legal representatives to respond to all agency (EEOC, DOL, etc.) and attorney inquiries as directed.
  • Track, succession planning and measurement of key field talent management and retention initiatives
  • Integrates BSA, AML and OFAC principles into day-to-day operations
  • Exercises discretion and judgment to make sound decisions in performance of essential job functions
  • Follows, enforces, and hold team members directly accountable to Bank policy, procedures and guidelines
  • Reduce cost in assigned market year over year by 23%
  • Manage market of 11 branches for total of 102 team members
Regional Compliance Consultant, 03/2017 - 04/2019
Wells Fargo City, STATE,
  • Oversee compliance operations by organizing correspondence, reports and internal audits
  • Support strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations
  • Partners with process owners to ensure ongoing documentation and process certification and experience(s) Including control plans, understanding the tools used in the respective process or experience, identification and measurement of metrics for success and adherence to applicable regulatory guidelines
  • Leverages human-centered design methodology with key stakeholders, partners, and process owners to drive design improvements for end users
  • Manages experience lifecycle of payment systems and compliance process from conception to release, iteration and maintenance, optimizing the outcome for the product/experience while prioritizing work to ensure delivery to experience expectations
  • Partners with Enterprise stakeholders to promote Member experiences and/or Business Deliverables that are aligned to strategic outcomes and compliance with applicable regulatory requirements
  • Provide coaching, feedback, and guidance to team members and senior leaders around AML, OFAC, and BSA policy
Branch Manager/ Affluent and Compliance Leader, 03/2012 - 03/2017
Wells Fargo City, STATE,
  • Oversaw sales, service and compliance success of team members, by virtue of engagement, coaching, and development
  • Identify, recruit, and develop talent, in order to ultimately help team members achieve maximum performance and career objectives
  • Aligns focus of stakeholders towards a unified experience that serves Members’, Employees and business needs
  • Facilitates and drives the end to end ownership and management of experiences and processes to members and/or employees
  • Integrate BSA, AML, and OFAC principles into day-to-day operations
Personal Banker/Small Business Leader, 06/2010 - 03/2012
Wells Fargo City, STATE,
  • Manages customer portfolio, services relationships and cross-sells all products and services
  • Develops and maintains strategic relationships with Wells Fargo partner groups to maximize sales opportunities to meet customer needs
  • Uses profiling analysis tools to identify value opportunities
Intelligence Analyst, 12/2008 - 12/2014
U.S. Army City, ,
  • Presents commanders with analysis, briefings and recommendations for future courses of action
  • Facilitate classes to train soldiers on new systems, procedures, and policies
  • Analyzed and evaluated information to assess developments, trends and threat implications associated with the information environment to prepare and present intelligence findings
Associate of Applied Science: Intelligence Studies, Expected in 2011
Cochise Colledge - Sierra Vista, AZ,
Bachelor of Science: Intelligence Operations, Expected in 2021
American Military University - Manassas, VA
Professional Licenses
  • Licenses Life, Series 6 and 63 securities licenses
Technical Skills
Microsoft Office Word, Excel, and Powerpoint Advanced 18 Current
  • Comprehensive knowledge of BSA/AML laws (including Bank Secrecy Act, USA PATRIOT Act, US Treasury AML guidelines and OFAC requirements)
  • Comprehensive knowledge of complex entities such as those in corporate and investment banks
  • Knowledge of the FinCEN CDD Rule including the understanding of legal entities excluded from the rule
  • Knowledge of KYC on-boarding and review processes
  • Knowledge of complex entity structures and multi-layered ownership with the collection of entity documentation
  • Ability to communicate effectively both verbally and in writing
  • Advanced skills in build relationships and presenting to and communicating with senior leaders and executives
  • Ability to execute a project from start to finish while meeting deadlines
  • Ability to drive progress in an environment of transformation while executing high-level cases
  • Ability to demonstrate initiative to seek ways to improve work flows while fulfilling data quality
  • Ability to review and modify procedures accurately and effectively and convey changes to stakeholders
  • Proficient at using on-boarding case management systems

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School Attended

  • Cochise Colledge
  • American Military University

Job Titles Held:

  • District Manager- Vice President
  • Regional Compliance Consultant
  • Branch Manager/ Affluent and Compliance Leader
  • Personal Banker/Small Business Leader
  • Intelligence Analyst


  • Associate of Applied Science
  • Bachelor of Science

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