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District Manager Resume Example

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DISTRICT MANAGER
Summary

High-performing District Manager with over six years years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout Tampa Bay area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Skills
  • Sales orientation
  • Budgeting skills
  • Time management
  • Revenue generation
  • Team building and motivation
  • Employee scheduling
  • Systems and automation applications
  • Lead generation
  • Contract development and management
  • Brand management
  • Issue and conflict resolution
  • Capital improvement planning
  • Key accounts and territory management
  • Planning and coordination
  • Relationship development
  • Communications
  • Administrative support
  • Customer service
  • Problem resolution
  • CCTV
  • Process improvement
  • Organization
  • MS Office
  • Team building
  • Operational improvement
  • Team management
  • Business operations
  • Inventory management
  • Supervision
  • Project organization
  • Excel spreadsheets
  • Mail management
  • Meeting planning
  • Strong problem solver
Experience
Purple Square ManagementClearwater, FLDistrict Manager01/2012 to 11/2020
  • Spearheaded growth initiatives to improve operational standards.
  • Oversaw store merchandising, brand exposure and product availability.
  • Strategized business operations, merchandising strategies and personnel moves.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Established, reviewed and updated territory boundaries and distribution routes for route sales teams.
  • Maximized branch revenue by optimizing daily operations.
  • Analyzed regional markettrends to discover new opportunities for growth.
  • Elevated leadership across wholesale and retail platforms by developing comprehensive training courses.
  • Oversaw quality of operations of 10 locations throughout Tampa Bay region.
  • Recruited 10 managers and supervisors to fill internal job vacancies.
  • Reduced manager turnover rate by offering percentage of training through e-learning.
  • Devised selling and merchandising programs, enhancing bottom-line profitability.
  • Built 2 new stores from ground up with clear and proactive business leadership.
  • Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Restructured operational workflows to better capitalize on changing market conditions and customer buying habits.
  • Cultivated positive rapport with associates and team leadership.
  • Created customer service model used at multiple locations, resulting in 10% increase in customer service ratings.
  • Created guest first culture.
  • Managed business expansion, revenue development and market gains.
  • Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
Legacy DonutsTampa, FLManager10/2009 to 07/2012
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Dhaka BankDhaka, BangladeshBank Teller01/2008 to 12/2008
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Recommended bank products and services to current and prospective customers.
  • Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Education and Training
High School Diploma07/2005Dharampur High School, Bangladesh
Associate of Science09/2008Bheramara College, Bangladesh
Bachelor of Science06/2012Bangladesh National University, Bangladesh
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Resume Overview

Companies Worked For:

  • Purple Square Management
  • Legacy Donuts
  • Dhaka Bank

School Attended

  • Dharampur High School
  • Bheramara College
  • Bangladesh National University

Job Titles Held:

  • District Manager
  • Manager
  • Bank Teller

Degrees

  • High School Diploma 07/2005
    Associate of Science 09/2008
    Bachelor of Science 06/2012

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