District Manager Resume Example
High-performing District Manager with over six years years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist with ability to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout Tampa Bay area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
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- Knowledge of office procedures and practices.
Knowledge of the principles and practices of public and business administration.
Knowledge of the methods and techniques of organizational research and analysis.
Knowledge of the operating practices and procedures of a large and diverse organization.
Knowledge of secretarial and administrative tasks.
Knowledge of techniques for effectively dealing with people in a tactful and courteous manner.
Knowledge of economics and accounting.
Knowledge of problem identification and resolution techniques and methods.
Knowledge of the principles of product quality assurance and methods of ensuring product quality.
Knowledge of the principles related to providing customer service.
Knowledge of numbers, arithmetic, algebra, geometry, calculus, statistics, and their application.
Knowledge of the principles and techniques of effective communication.
Ability to write in plain language.
Ability to conduct independent fact finding research and objectively report those findings.
Ability to understand and apply applicable rules, regulations, policies, and procedures relating to
operational and management analysis activities.
Ability to establish and maintain effective, positive, and professional relationships with coworkers,
vendor, clients, and others.
Ability to identify best people.
Ability to supervise employees
Ability to motivates, develops, and directs people.
Ability to deal with the public in a tactful and courteous manner.
Ability to quickly adapt to change.
Ability to effectively communicate clearly in both oral and written formats.
Ability to make critical judgment.
Ability to identify, defines, allot, and process tasks.
Ability to use logical analysis techniques to identify the strengths and weaknesses of different
approaches and generate recommendations based upon these analyses.
Ability to effectively express ideas, concepts, and statements through clear, well defined, and well
organized ideas and paragraphs.
Ability to effectively understand ideas as well as written sentences and paragraphs in work related
documents through active listening, active reading, and asking questions.
Ability to design and develop training sessions and write comprehensive training materials.
- Spearheaded growth initiatives to improve operational standards.
- Oversaw store merchandising, brand exposure and product availability.
- Strategized business operations, merchandising strategies and personnel moves.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Established, reviewed and updated territory boundaries and distribution routes for route sales teams.
- Maximized branch revenue by optimizing daily operations.
- Analyzed regional market trends to discover new opportunities for growth.
- Elevated leadership across wholesale and retail platforms by developing comprehensive training courses.
- Oversaw quality of operations of 10 locations throughout Tampa Bay region.
- Recruited 10 managers and supervisors to fill internal job vacancies.
- Reduced manager turnover rate by offering percentage of training through e-learning.
- Devised selling and merchandising programs, enhancing bottom-line profitability.
- Built 2 new stores from ground up with clear and proactive business leadership.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
- Prepared locations for audits by analyzing marketing and inventory reports.
- Mentored team members by demonstrating best practices for sales and customer service.
- Identified and developed top talent within management structure to promote performance-oriented culture.
- Restructured operational workflows to better capitalize on changing market conditions and customer buying habits.
- Cultivated positive rapport with associates and team leadership.
- Created customer service model used at multiple locations, resulting in 10% increase in customer service ratings.
- Created guest first culture.
- Managed business expansion, revenue development and market gains.
- Returned stores to profitability by reviewing operations, implementing improvements, restructuring frameworks, hiring talented staff and enhancing training programs.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Recruited and hired qualified candidates to fill open positions.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Verified amounts and integrity of every check or funds transfer.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Opened new customer accounts, including checking, savings and lines of credit.
- Recommended bank products and services to current and prospective customers.
- Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Name of Training
Volunteer with Back to School Physicals & Immunizations, Tampa, Florida, USA (2006 to present).
Volunteer at many community events. Community Health Fairs and meetings (2006 to present).
Volunteered as a teacher with “Merit Development Project” an educational non profit organization,
Shahrasti, Chandpur, Bangladesh (1995 to 2000).
Volunteered as a community organizer with “AFSUS” & “Rasti Fund” non government/non profit
organization, Shahrasti, Chandpur, Bangladesh (1997 to 2000).
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Resume Overview
School Attended
- Dharampur High School
- Bheramara College
- Bangladesh National University
Job Titles Held:
- District Manager
- Manager
- Bank Teller
Degrees
- High School Diploma 07/2005
Associate of Science 09/2008
Bachelor of Science : Business Management 06/2012
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