Distribution Center Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Effective Distribution Center Manager with a background promoting employee safety while implementing process improvement methods. Bilingual employee with over 37 years of experience responding to orders quickly to ensure timely deliveries. Known for having exemplary organizational, decision making and problem solving talents. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high stress environments.

  • Warehouse staff management
  • Worker safety procedures
  • Employee scheduling
  • Budgeting
  • Staff training/development
  • Operations management
Work History
01/1998 to 12/2019
Distribution Center Manager Amarr Garage Doors Aurora, CO,
  • Managed inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory
  • Implemented safety guidelines for warehouse and trained employees on applicable policies
  • Established new recycling programs, saving company more than $50,000 annually
  • Supervised team of 500 hourly, salaried, temp employees
  • Oversaw all activities for 24/7, 310,000 square foot., 37 million dollars worth of inventory in house and at four offsite storage facilities
  • Immediately addressed logistical issues and applied remediation techniques to ensure speedy resolution
  • Evaluated and enhanced TIL programs to strengthen operations and achieve P & L results
  • Maximized efficiency by coaching and mentoring 11 Supervisors on Leadership principles,
  • Completed talent acquisition and management for 500+ internal/external placements
  • Implemented innovative programs, including Incentive programs to increase employee loyalty and reduce turnover
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Maintained organized, safe and clean Grocery Distribution facility to keep productivity high and maximize customer satisfaction
  • Reduced corporate risk by managing shrink processes and controlling inventory levels
  • Worked directly with President, Vice President, and Human Resource department
  • Supported regulatory compliance by overseeing all audits to verify protocol compliance
  • Trained, coached staff to ensure smooth adoption of new BRC audit program
  • Held weekly meetings with Supervisors to identify techniques to overcome warehouse obstacles
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Increased monthly staff retention rate by 15% after implementing new training and interview programs
01/1988 to 07/1997
Hazardous Materials Technician University Of Kansas Lawrence, KS,
  • Managed contaminated area to determine scope of hazard and progress of cleaning efforts against targets
  • Operated and Managed heavy equipment, including hoists and forklifts, to move supplies and contaminated materials
  • Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Prepared relevant SRM documents in conformance with Safety Management System (SMS) order
  • Worked with President to resolve remediation problems, improve operations and provide exceptional customer service
  • Received Hazardous material, DOT and Safety training/certification
07/1981 to 11/1987
Medical Supply Specialist United States Army City, STATE,
  • Proactively managed client correspondence and recorded all tracking and communications
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
  • Initiated and implemented Warehouse management System
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules
  • Set up appointments with potential and current customers to discuss new products and services
  • Developed and utilized financial reports, helping leadership make key decisions and outperform operational targets
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 15%
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Expected in 2020
Bachelor of Arts: Business Management
Ashworth College - Norcross, GA
  • Staffing
    Worked directly with Human Resources to streamline hiring and onboarding process
  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Documented and resolved inventory opportunities which led to 30% improvement in TIL results
  • Supervised team of 11 staff members
  • Collaborated with team of 10 in the development of Cooler pick expansion
  • Creative Problem Solving
  • Seafood HACCP certified
  • HACCP certified
  • Food safety certified
  • Equipment certified

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Resume Overview

School Attended

  • Ashworth College

Job Titles Held:

  • Distribution Center Manager
  • Hazardous Materials Technician
  • Medical Supply Specialist


  • Bachelor of Arts

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