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Dispatcher/Supervisor Resume Example

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DISPATCHER/SUPERVISOR
Summary
I have both an Associate of Arts and a Bachelors of Arts degree in General Studies - with primary focuses in English, history, and education. I worked my previous job at Insta Answer LLC for exactly two years. I am able to multi-task without any effort, perform duties in a timely manner, and I also have the ability lead an entire group to success. I have leadership experience from my previous job and I am also a very quick learner. I also have experience as a substitute and an assistant teacher. 
Experience
Dispatcher/Supervisor09/2015 to 10/2017Company NameCity, State
  • Work from home, dispatcher and shift leader for emergency/after-hours answering service.
  • Duties include conducting breaks, dispatching emergency calls to appropriate individuals, and handle escalation calls from clients.
  • Troubleshooting for Brightbox and iHome
  • Answering incoming calls
  • Assisting callers with emergencies
  • Dispatching technicians, doctors, nurses, and etc
Education and Training
Associate of Arts: General Studies2012Itawamba Community CollegeState, United StatesGeneral Studies
Coursework in English, history, and education Staff writer for school newspaper
Bachelor of Arts: General Studies2015University of MississippiCity, State, United StatesGeneral Studies
Coursework in English, history, and education
Activities and Honors
Member of 3 honor societies: - Gamma Beta Phi - Sigma Alpha Lamba - Alpha Lamba Delta
Skills
Conflict resolution, Customer service, Dispatching, English, Fast learner, active listener, former newspaper staff writer, Strong organizational skills, problem solver, team player, great writer.
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Resume Overview

School Attended

  • Itawamba Community College
  • University of Mississippi

Job Titles Held:

  • Dispatcher/Supervisor

Degrees

  • Associate of Arts : General Studies 2012
    Coursework in English, history, and education Staff writer for school newspaper
    Bachelor of Arts : General Studies 2015
    Coursework in English, history, and education

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