dispatcher supervisor resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I have both an Associate of Arts and a Bachelors of Arts degree in General Studies - with primary focuses
in English, history, and education. I worked my previous job at Insta Answer LLC for exactly two
years. I am able to multi-task without any effort, perform duties in a timely manner, and I also have the
ability lead an entire group to success. I have leadership experience from my previous job and I am also
a very quick learner. I also have experience as a substitute and an assistant teacher.Â
Experience
09/2015 to 10/2017Dispatcher/SupervisorInsta Answer, LLC (973-303-1764) | City, STATE,
Work from home, dispatcher and shift leader for emergency/after-hours
answering service.
Duties include conducting breaks, dispatching emergency
calls to appropriate individuals, and handle escalation calls from clients.
Troubleshooting for Brightbox and iHome
Answering incoming calls
Assisting callers with emergencies
Dispatching technicians, doctors, nurses, and etc
Education and Training
Expected in 2012 to to Associate of Arts | General StudiesItawamba Community College, , MsGPA: General Studies
Expected in to to Coursework in English, history, and education
Staff writer for school newspaper | , , GPA:
Expected in 2015 to to Bachelor of Arts | General StudiesUniversity of Mississippi, Oxford, MSGPA: General Studies
Expected in to to Coursework in English, history, and education | , , GPA:
Activities and Honors
Member of 3 honor societies:
- Gamma Beta Phi
- Sigma Alpha Lamba
- Alpha Lamba Delta
Skills
Conflict resolution, Customer service, Dispatching, English, Fast learner, active listener, former newspaper staff writer, Strong organizational skills, problem solver, team player, great writer.
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Resume Overview
School Attended
Itawamba Community College
University of Mississippi
Job Titles Held:
Dispatcher/Supervisor
Degrees
Associate of Arts
Coursework in English, history, and education
Staff writer for school newspaper