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Dispatcher Office Assistant Resume Example

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Jessica Claire
Experience sales manager.Dispatch.
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Knowledgeable Dispatcher with two years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Dedicated dispatcher with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Results-driven Sales Manager bringing demonstrated record of progressive market share growth and sales accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

  • Dedicated Sales Manager with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Skills
  • Improving operations
  • Service planning
  • Delivery procedures
  • Adjusting routes
  • Processing orders
  • Database maintenance
  • Training new hires
  • Schedule coordination
  • Data entry
  • QuickBooks expert
  • Strong problem solver
  • Excel spreadsheets
  • Mail management
  • Executive presentation development
Experience
11/2018 to 10/2020
Dispatcher Office Assistant Merritt Athletic Clubs Nottingham, MD,
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Communicated with individuals within inbound call center setting to complete dispatch support and calls.
  • Reported delays, accidents or other traffic and transportation situations.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Tracked all changes in computer system to keep records current and accurate.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Communicated with customers regarding trucking processes to maintain satisfaction.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Maintained positive working relationship with fellow staff and management.
06/2014 to 09/2018
Manager of Business Development and Sales Mohammad Awadallah City, STATE,
  • Optimized sales and marketing directives by closely monitoring employee progress, reviewing regional and local markets and effectively managing inventories.
  • Managed employee payroll, hiring, termination, and training to ensure maximum productivity.
  • Conducted market research and reported on competitors.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Supervised and trained 10 employees on successful selling techniques.
  • Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
06/2013 to 06/2014
Server Bob Evans City, STATE,
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Provided items requested by customers, including sauces and drink refills.
  • Greeted newly seated guests quickly and efficiently.
  • Entered customer food orders into computer system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education and Training
Expected in 06/2011
GED:
ASEM - Chisinau, MD
GPA:
Expected in 09/2020
:
Permanent Makeup - Bellvue, WA
GPA:

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80Good

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  • Measurable Results
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Resume Overview

School Attended
  • ASEM
  • Permanent Makeup
Job Titles Held:
  • Dispatcher Office Assistant
  • Manager of Business Development and Sales
  • Server
Degrees
  • GED

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