Extremely well organized and proficient with the ability to quickly learn new procedures and methods. Have the capability to develop new forms, systems and procedures, as needed to increase the efficiency and effectiveness of an office. Thirty six (36) years' experience in an office environment working with computers, telephones, two-way radio system, and a variety of business equipment. Twenty-four (34) years' experience as a Police Dispatcher. Familiar with various Law Enforcement programs; CRIS (Criminal Report Information System), Miles/NCIC (Maryland MVA records and National Crime Information Center), CAD (P.G. County Computer Aided Dispatch System) Current Certification with U.S. Department of Justice (JUST Operator Certification). PC-Computer programs; All versions of Microsoft Operating System, WordPerfect, Microsoft Word, Quattro Pro, Excel, graphic programs, database programs, Internet, and communications programs. Ability to rebuild, upgrade and repair computers. Top Secret Clearance/Department of Homeland Security APCO (Association of Public-Safety Communications Officials) certified trainer Developed a flip chart system for employee's to use to locate emergency phone numbers, and developed a dbase system for new employees on what questions to ask when receiving a call
Administrative Assistant, billing, Council, database, dbase, DC, dispatching, email, filing, file management, forms, Government, Works, personnel, Police, programming, progress, radio, receiving, recording, routing, Scheduling, statistics, telephone, telephone etiquette, phone, Trainer, Typing, written
Companies Worked For:
Job Titles Held:
© 2019, Bold Limited. All rights reserved.