Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Reliable with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.

  • Dispatcher monitoring
  • Communication and presentation
  • Client-focused service
  • Residential customer service
  • Commercial customers
  • Analyzing performance
  • Maintaining status reports
  • Office reception
  • Providing customer support
  • Answering inbound calls
  • Monthly reporting
  • Managing file systems
  • Customer database management
  • Verifying orders
  • Auditing inventory
  • File and records maintenance
  • Order picking
  • Customer order recording
05/2019 to Current Dispatcher & Admin Assistant CalPortland Company | City, STATE,
  • Utilized ordering, tracking and billing systems and associated processes.
  • Supported the Ready Mix delivery network consisting of 6 distribution centers.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Handled some departmental scheduling (ready mix drivers) to maintain proper staffing for shifts.
  • Managed day-to-day shipping and receiving, typically overseeing a wide variety of different types of materials such as 3/8" rock aggregates, washed concrete sand, tons of fly ash deliveries, admixture chemicals and many more.
  • Assessed needs and allocated resources to meet demand such as inventory for each plant and each material.
  • Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing the total counts for every material.
  • Evaluated inventory levels to keep appropriate supply counts on hand at all times.
02/2019 to 05/2019 Gourmet Food Server Old Chicago Pizza And Taproom | City, STATE,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
03/2017 to 10/2018 Restaurant Crew Member/ Shift Manager Jimmyjane | City, STATE, CalPortlandClaire
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Received food orders from patients and families and explained offerings.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Education and Training
Expected in 05/2018 High School Diploma | Canon City High School, Canon City, CO GPA:

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  • High School Diploma

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