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Dispatcher Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated dispatcher with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Driven dietary aide with five years of experience working with clients to support various health needs and goals. Nutrition and wellness expert focused on conducting detailed nutrition consultations and creating personalized meal plans to meet needs of each client. Practical in developing realistic menus for busy people.

Innovative Photographer equipped with excellent observational skills and creative vision. Specializes in family/wedding photography. Comfortable working in varying and difficult environments.

Skills
  • Delivery procedures
  • Improving operations
  • Monitoring field personnel
  • Adjusting routes
Experience
07/2019 to Current
Dispatcher Advantage Metals Recycling Fort Scott, KS,
  • Reported delays, accidents or other traffic and transportation situations.
  • Maintained current knowledge of all personnel in field and all completed deliveries or delays.
  • Communicated with individuals within inbound call center setting to complete dispatch support for customer calls.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Quickly determined locations and needs for high volume of hourly callers to accurately send drivers for assistance.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Scheduled and dispatched over 100 daily roadside assistance calls based on caller locations and available employees.
  • Supervised driver dispatching, route planning and vehicle tracking for over 12 towing drivers.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Tracked all changes in computer system to keep records current and accurate.
01/2018 to 06/2019
Janitorial Cleaner City Wide Kansas City, MO,
  • Used digital timekeeping system to document hours worked each day.
  • Sanitized frequented areas and equipment using approved supplies.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Performed and documented routine inspection and maintenance activities to meet client expectations.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Performed dusting, leather and wood surface polishing and wall washing on daily basis.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Responded to emergency cleaning requests to meet client expectations.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Organized custodial closets to easily find equipment and supplies.
02/2014 to 06/2019
Dietary Aide Grand Living At Lake Lorraine Coralville, IA,
  • Helped patients with special needs eat meals with kindness and patience.
  • Served specific meals to patients with special dietary needs.
  • Worked with servers and cooks to update cleaning protocols and increase aide efficiency.
  • Set over 30 tables before patients arrived to maintain efficiency of meal services.
  • Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Assisted manager with meal prep for 126 daily meals, following strict sanitation and food handling guidelines
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Researched and identified ingredients and nutritional components of foods, diets and menu choices.
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
  • Developed and oversaw preparation of specialized diets.
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Established healthful and therapeutic meal plans and menus for individuals with health conditions.
03/2009 to 08/2018
Photography Assistant Quad/Graphics, Inc. Pleasanton, CA,
  • Selected and set up motion picture or television cameras and accessories.
  • Explained price and package details to customers.
  • Monitored studio for adequate quantities of supplies.
  • Photographed special events, including weddings, parties and school portraits.
  • Collaborated successfully with variety of personalities and work styles.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Set up precise photographic measurements and control equipment.
  • Purchased materials and props for photo shoots to enhance products and appearance of subjects.
Education and Training
Expected in 05/2008
High School Diploma:
Centennial High School - Champaign, IL,
GPA:

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Centennial High School
Job Titles Held:
  • Dispatcher
  • Janitorial Cleaner
  • Dietary Aide
  • Photography Assistant
Degrees
  • High School Diploma

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