Dispatcher with one year experience with a busy taxi and limo company based out of Metuchen, New Jersey. Extensive background in transportation, logistics, and customer service.
Take customers calls and questions. Write up master sheets with the shifts earnings. Send vehicles for maintenance. Calculate fares based on zone systems and per mile outside of zones. Communicate with drivers over radio dispatch system. Provide Customers with estimated times of arrivals. Write up reservations for corporate accounts. Plan for next shifts depending vehicle needs from reservations.
Deliver fares to locations. Dressed professionally. Adapted to changes in traffic. Quickly learned the area and memorized the rates, which led to promotion to dispatch when the opening arrived
Deliver and pickup loads, Follow proper security protocol for high dollar loads such as cigarettes. Maintain compliance with hours of service and vehicle condition. Inspect and maintain safe vehicle condition in compliance of the FMCSR rules.
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