Successfully monitor day to day operations and sales in a multi-million dollar business for a fortune 100 company. Communicate daily, weekly and monthly with a team to show company goals and visions of new products, processes and promotions. Promoted from a Retail Sales Consultant to an Assistant Store Manager after 5 years. Highly driven and successful Assistant Store Manager with a proven track record and reputation for achieving goals through leading a team of 14 Frontline Employees to resolve customer needs in home sales, Wireless needs and Customer Escalations. Graduate of the AT&T Invest for Success Program; a fast paced course that is designed to prepare current frontline employees for a future career in management. Graduate of the AT&T Retail Management Development Program; a continued program on preparing current employees for future management roles. Possess a unique combination of analytical and leadership skills, with an excellent ability to prioritize tasks at hand. Work closely and effectively with sales team, including Area Retail Sales Manager, Retail Sales Manager and Retail Sales Consultants. Proven ability to motivate teams and implement change. Perform sales observations and provide feedback to Retail Sales Consultants daily on ways to improve offering wireless/home products and what ways were observed that were successful. Successful in training and educating new hires to fulfill their roles as Retail Sales Consultants.
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