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Dispatcher Resume Example

Resume Score: 80%

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DISPATCHER
Summary
A former, combat-tested United States Marine with extensive experience in military, security, stability, and law enforcement operations; communications; risk assessment, contingency planning, and emergency response; logistical and transportation operations; weapons handling; quality control; customer service; and the maintenance and repair of high-value equipment. Dedicated Transportation Logistics Coordinator qualified in data management and anomaly-based Analytics. Cuts costs and improves efficiency through effective management, strategic scheduling and streamlined operations. Outstanding leader, equipped to perform under stress with 100% commitment and thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of Integrated-leadership, Healthcare Management, logistics and an unsurpassed worth ethic. 

Professional Experience
Dispatcher
November 2017 to April 2018
Flatbed Express Inc - Bellevue, NE

S: Gary Davy

P: 402-291-7606

50 Hrs/week 50k/year

Dispatch approximately 10-30 drivers by assuring safe, legal, and on-time pick-up/delivery of freight by monitoring effectiveness and efficiency of each driver by compiling statistics on a daily basis to deliver to job sites. Build, Input, Assign loads/equipment into dispatch TMW Suite. Acquire routes and permits for over-sized, over-weight loads.Receive inbound phone calls from customers for sizing, scheduling, and booking of freight.Assist office manager, sales personnel and other office staff in day-to-day operations. Instruct approximately 25 Local drivers of their next load information as each of them deliver on average 1-4 loads each day.

Fleet Manager
April 2017 to August 2017
Werner Enterprises - Omaha, NE
S: Shawn Nolte 
P: 402-210-8009
50 Hrs/week 50,000/Yr
 
Duties: Manage and dispatch approx. 45-75 assigned trucks on a continuous basis.  The main source of customer service to the drivers was done by utilizing my problem solving and managerial skills to ensure timely deliveries, safe driving, and satisfied drivers. My communication with various types of individuals whom consisted of third party logistics broker specializing in refrigerated freight, was delivered by using good customer service techniques through computer, phone, and face-to-face conversation. Entered, updated and retrieved information from a variety of computer systems and sensitive databases including AS-400. manage all aspects of company fleet of 47 trucks and refrigerated trailers, including, scheduling, obtaining back-hauls, maintenance and repair of equipment. 
 
 
 
 
 
 
 
 
 
 
​
Apprentice Train Dispatcher
May 2016 to September 2016
Union Pacific Railroad - Omaha, NE
 
S: Brian Fish
P: 402-636-7401/May contact  
40-48 hrs/w, $54,000/yr 
 
Duties: Monitored radio, telephone, and communicated with other Train Dispatchers, Train and Engine crews, maintenance personnel, and others as needed. Monitored Train Movement and determined proper routing of trains. Operated computers for proper routing of trains. Complete paperwork required for train movements, track assignments and other events. Enforced and encouraged safety and health principles and practices abiding with Federal law, policy, and regulations in a large, complex, railroad industry.Oversaw scheduling for the day-to-day activities of transportation employees. Determined the nature of the calls received and initiate necessary actions
Quality Control Supervisor
September 2000 to September 2001
CXT - Grand Island, NE
Duties: Answer employee questions regarding company and government safety policies; railroad track safety standards and resolved any issues. Responsible for the daily inspection and acceptance of product at each stage of the manufacturing process. Inspections included testing of incoming materials, concrete sampling and testing. Supervised and communicated to Quality Control Technicians and Production employees quality related issues and help identify areas for continual improvement.  
 
​
Military Experience
Motor Transportation/ Logistics/ Administration
November 2001 to December 2006
United States Marine Corps - Quantico, VA

S: Major Kevin J. Zimmerman

P: 563-468-3424/ May contact

Duties: Performed Human Resources administrative duties including data entry, payroll, and travel claims for military personnel. Advised logistical convoys to various military posts to deliver supplies directly to the infantry units; Managed operations, supervised decisions, and exceeded goals in the most austere combat environments and extreme conditions. Gained extensive risk assessment experience – evaluated mission areas for threats; Developed contingency procedures and plans of action; Performed safety briefings; Enforced accountability and established communication plans. Carried out prescribed security support processes in a specialized and general security program office, and/or assist specialists by performing security duties that are usually well defined in terms of what, when, and how the work had to be done.

Participated in operations designed to facilitate diplomacy, interrupt illegal activities, provided supplies, services and improved the quality of life for local citizens overseas. Gained extensive experience in convoy operations which included refrigerated truck freight (logistics, contingency planning, and communications), detainee handling, base security procedures, military operations on urban terrain, situational awareness, rapid response, close quarters combat, and weapons usage. Operated and maintained millions of dollars worth of vehicles, weapons, and high-tech communications equipment. Ensured effective communication was maintained between all parties. Managed security checkpoints and entry control points for vehicles entering military installations and on roadways;conducted personnel and vehicle searches. Involved in both security and stability operations. Enforced United States Marine Corps regulations.

Education
Bachelor of Science : Integrated- Leadership/ Healthcare Management, 2016Creighton University - Omaha, Ne, USA
  • Emphasis in Healthcare Management and completing the following Coursework:  Healthcare Finance & Economics; Biomedical Ethics; Legal and Regulatory Aspects of Healthcare; Healthcare and Society confirms my knowledge of how to: Interpret and apply Federal law, policy, and regulations in a large, complex, Medical Center; Provide administrative authority, guidance and advice to the Medical Officer of the Day and all other clinical and administrative staff concerning administrative matters necessary for the operation of a large Medical Center; Investigate unusual incidents, occurring during tour, involving the welfare, injury, or abuse of patients; loss of personal property or infractions of Medical Center rules/policies; and Ensure that Privacy Laws are adhered to with regard to both patient and employee personal information.  
  • Overall G.P.A 3.0: Major G.P.A 3.6​
Awards and Accomplishments
  • Awarded 1 Purple Heart and 1 Combat Action Ribbon for bravery in combat
  • Recommended by my adviser to participate as a key-note speaker at the inauguration mass of Rev. Daniel Hendrickson, S.J., Ph.D.. 25th president of Creighton University.
  • Creighton's Dean's list; 2 semesters 
Websites, Portfolios, Profiles
  • http://creighton82016.wixsite.com/mysite
  • https://www.linkedin.com/in/marcus-martinez-2221a2120/
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Flatbed Express Inc
  • Werner Enterprises
  • Union Pacific Railroad
  • CXT
  • United States Marine Corps

School Attended

  • Creighton University

Job Titles Held:

  • Dispatcher
  • Fleet Manager
  • Apprentice Train Dispatcher
  • Quality Control Supervisor
  • Motor Transportation/ Logistics/ Administration

Degrees

  • Bachelor of Science : Integrated- Leadership/ Healthcare Management , 2016

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