Flexible and versatile - able to maintain composure under pressure thrive in deadline-driven environments Encourage and promote teamwork Loyal Willing to help whenever needed Dependable Compassionate Good morals - believe in doing what's right Honest Qualifications Have been a dispatch supervisor for over two years Knowledge of computer systems Have over ten years of experience as a supervisor I was the lead dispatch for three years prior to becoming the Supervisor Know most computer systems including; Word, Excel, Outlook, Onenote. Dependable Supervisor bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.
Exceptional interpersonal communication
Consistently meet goals
Dispatch/ 911 Supervisor01/2009
to Current PIKE COUNTY SHERIFF'S OFFICE – Bowling Green,
Trained, coached and mentored staff to ensure smooth adoption of new program.
Worked directly with Sheriff Korte to achieve successful roll out of new mapping system.
Developed and rolled out new policies.
Hired and trained six dispatchers.
Successfully completed the APCO instructors course
Scheduling of all staff
Validated all MULES entries
Wrote policies and procedures book
Assisted Jail staff when needed
Oversaw all entries made by staff
to 01/2009 IGA – Bowling Green,
counting cash drawers
depositing money after hours
running cash register
to 08/2006 Hardee's – Mexico,
Supervised over 30 employees Did monthly scheduling Figured books daily Managed inventory - loss management Managed hiring process for new employees Trained new employees Organized and facilitated crew meetings Executed corrective action when necessary Increased stores profit by 4% within the first month Employees received their first bonus in several years due to showing favorability in profit and inventory.
High School Diploma: 1990Bowliing Green R-1-
MOAward for top science student
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Companies Worked For:
PIKE COUNTY SHERIFF'S OFFICE
Bowliing Green R-1
Job Titles Held:
Dispatch/ 911 Supervisor
High School Diploma : 1990
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