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dishwasher waitress bartender resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

My name is Jessica Martin and I am a motivated, honest, and hard working individual. I live my daily life with integrity, morals, and values that I am proud of. I decided after my kids were grown to peruse a dream of helping others overcome the disease of addiction. I look forward to changing lives for the better. I want to teach others how to look at life as a gift, and help them to believe their life is worth living. My goals are to work with children and adults struggling with addiction and or mental health problems. I thrive on making a difference in any company I work for, and my clients are always my number one priority.

I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Strong Work Ethic
  • Decision Making
  • Critical Thinking
  • High Energy and Stamina
  • Multitasking and Prioritization
  • Customer Service
  • Team Player
  • Health Codes Compliance
  • Cash Handling and Management
  • Hospitality and Guest Service
  • Family Counseling
  • Team Management
  • Attention to details
  • Service-Oriented
  • High Efficiency
  • Workflow Coordination
  • Ability to Lift 30 Pounds
  • Teamwork and Professionalism
  • Time Management
  • Problem-Solving
  • Proactive and Self-Motivated
  • Warm and Friendly
  • Handling Difficult Customers
  • Relationship Building
  • Problem Solving
  • Heavy Lifting
  • Cool Under Pressure
  • Interpersonal Relationships
  • Outstanding Customer Service
  • Defining Treatment Objectives
  • Client Evaluation
  • Crisis Management
  • Community Resources
  • Individual Therapy
  • First Aid/CPR
  • Flexible Schedule
  • Team Building
  • Problem Resolution
  • Friendly, Positive Attitude
  • Organizational Skills
  • Planning & Organizing
  • People Skills
  • Active Listening
  • Reliable & Trustworthy
  • Conflict Resolution
  • Computer Skills
  • Microsoft Office
  • Basic Math
Experience
Addictions Counselor, 06/2022 - Current
Archdiocese Of San Antonio Uvalde, TX,
  • Partnered with clients to inspire and help maintain positive life changes.
  • Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
  • Maintained clinical documentation for each case with detailed and timely updates.
  • Collaborated with team members to monitor treatment progress and improve individual clients' plans.
  • Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Supported and counseled clients with drug and alcohol addiction.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Identified treatment goals based on individual diagnosis and history.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Developed client treatment plans based on research, clinical experience and client histories.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Head Bartender/Lead Waitress, 1993/01 - 2020/21
Wellspring City, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
Voulnteer, 12/2018 - 03/2019
Self-employeed City, STATE,

I came in daily and did morning gratefuls with the women. I helped teach life skills by checking there daily chores and explaining how to do them if it was something they weren't sure how to do. I also would transport the women to meetings and appointments. I enjoyed my time at wellspring, but had to stop when I was accepted to Beal college to presue a career in drug addiction counseling.

Child Care Provider, 04/2003 - 06/2018
Company Name City, State,
  • Maintained organized and clean classroom and play areas.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Incorporated music and art activities to encourage creativity and expression.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Kept team on track by assigning and supervising activities and giving constructive feedback.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Associate of Applied Science: Drug Abuse Counseling, Expected in 05/2020
-
Beal College - Bangor, ME
GPA:
Status -

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Resume Overview

School Attended

  • Beal College

Job Titles Held:

  • Addictions Counselor
  • Head Bartender/Lead Waitress
  • Voulnteer
  • Child Care Provider

Degrees

  • Associate of Applied Science

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