Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Skilled Dishwasher bringing 15 years of experience in hospitality and restaurant industry. Well-rounded and talented at Customer Service and Representation. Reputation for completing daily tasks with speed and accuracy in fast-paced environment. Outstanding work ethic and team mentality.
Skills
- Health code requirements
- High efficiency
- Sanitizing protocols
- Kitchen station support
- Hazardous chemical handling
- Cleaning procedures
- Equipment operation
- Troubleshooting skills
- Data management
- Decision-making
- Work ethic
- Friendly, positive attitude
- Basic math
- Training & Development
- Analytical
- Customer service
- Communication
- MS Office
Education and Training
Jefferson Community College Watertown, NY Expected in – – : Human Services - :
Alonzo A Crimm Atlanta, GA Expected in 05/2007 – – High School Diploma : - :
Ulster BOCES Port Ewen, NY Expected in – – Microsoft Operating Specialist : - :
Experience
Uncle Julio's - Dish Machine Operator
Woodbridge, VA, -
Woodbridge, VA, -
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Replaced clean utensils in storage bins for easy access.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Studied methods of coworkers, successfully learning kitchen and food service skills.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
- Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bay Photo Lab - Store Associate
Scotts Valley, CA, -
Scotts Valley, CA, -
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Answered questions about current promotions and resolved issues according to store policies.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Responded to customer questions about products and services.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Prepared products by adding tags and readying pallets for restocking.
- Managed cash register operations using POS system, including processing sales and returns.
- Assessed conflicts and identified solutions for clients promptly.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Initiated friendly conversation with customers to determine level of assistance required.
- Assessed floor displays to restock merchandise.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Built customer loyalty by engaging with and identifying product needs of customers.
Renown Health - HVAC Contractor
Sparks, NV, -
Sparks, NV, -
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Serviced units to residential and commercial heating and air conditioning customers.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Presented job proposals for service repair or new units for new and existing customers.
- Installed air conditioning equipment, including compressors, pumps, meters and piping.
- Read technical manuals and schematics to understanding specific configurations.
- Maintained good selection of parts and tools to meet most common repair and maintenance needs without delay.
SUBWAY®Restaurants - Sandwich Artist
City, STATE, -
City, STATE, -
- Kept customer and food preparation areas clean and well-organized.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Organized food preparation stations and regularly replenished supplies.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Delivered superior customer service focused on quality and meeting customer needs.
- Completed opening, closing and shift change tasks following company guidelines.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Answered guest questions, delivering most accurate and updated information available.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Informed customers of regular deals or monthly specials to upsell orders.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Completed efficient store opening and closing procedures each day.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Assisted customers, including answering questions and preparing orders.
- Took orders, prepared foods and processed payments in full-service establishment.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Quickly prepared accurate orders within expected effective timeframe.
- Prepared food items, following recipes to cut, chop and combine ingr cooking to perfection.
- Monitored and counted food stock and supplies to reorder on time.
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Resume Overview
School Attended
- Jefferson Community College
- Alonzo A Crimm
- Ulster BOCES
Job Titles Held:
- Dish Machine Operator
- Store Associate
- HVAC Contractor
- Sandwich Artist
Degrees
- Some College (No Degree)
- High School Diploma
- Microsoft Operating Specialist
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