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Disaster Case Manager Resume Example

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DISASTER CASE MANAGER
Summary

As a recent graduate in marketing communications I am seeking a new career path within the marketing field. I am very creative, innovative and self-motivated. I have great analysis skills and problem resolving ability. As well as proficient computer skills such as Microsoft Word, Excel, and PowerPoint. Pride myself in having exceptionally good communication skills both verbally and written. I am able to size up a situation with creative thinking and bring new ideas to the table. I have experience in catapulting customer engagement and sales numbers through innovative advertising strategies. Knowledgeable about mobilization and monetization initiatives effective at driving remarkable growth. Attentive to customer needs and industry-specific parameters.

Experience
01/2019 - 06/2019Endeavors - Disaster Case ManagerFayetteville, NC
  • Provide case management assistance to mitigate the functional, social and psychological impact of disaster on individuals and their families thereby maximizing their well-being.
  • Conduct client interviews individually, by family or in groups.
  • Assess and identify current situation, capabilities and other factors to determine needed services.
  • Compile information regarding the clients' pre-disaster circumstances.
  • Assist clients in identifying and obtaining available benefits as well as social and community resources.
  • Serve as liaison between family services, medical/psychological health professionals and other contacts to help individuals and families in post-disaster events.
  • Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families and their communities.".
08/2018 - 12/2018Fayetteville State University - BRONCO STAR- Peer Learning AssistantFayetteville, NC
  • Worked with Bronco STAR Program participants in peer sessions to provide tutorial assistance in various business courses.
  • Provided academic support to students to improve their performance in designated courses.
  • Developed a full working knowledge of learning styles and strategies, academic skills development materials and learning strategies.
  • Assisted in building skills and necessary processes that would ensure the most academic success among the participants.
03/2018 - 04/2018St Ann Catholic School - Marketing InternFayetteville, NC
  • Worked with top Marketing executives to ensure the requirements of the project were meet to the standards of the business.
  • Created and supervised a plan that would be utilized for the creation of an advertising video that when finalized could be seen on multiple platforms of media.
  • Researched the company's target market and worked to match the video content to that market and made certain that every aspect of the marketing framework was successfully covered.
06/2015 - 07/2015Fayetteville State University - S.T.E.M InternFayetteville, NC
  • Conducted research on the water safety in the Cumberland County area as well as supervised a team of fellow researchers.
  • Developed a plan to help with managing the water levels and market to the water safety specialist the importance of the new regulations.
  • Worked with high speed lab technology to test the water safety, put together an presentation to present to the Cumberland county area.
Interests
Activities and Honors , Fayetteville State University- Phi Beta Lambda, President (November 2017- November 2018) Fayetteville State University-Enactus, member (2017) Fayetteville State University-Future Alumni Association, member (August 2016- December 2017) Fayetteville State University- Material Research Society, member (August 2016- December 2017) Websites, Portfolios, Profiles www.linkedin.com/in/breannasmack www.linkedin.com/in/breannasmack
Skills
  • Academic
  • Advertising
  • Benefits
  • Case management
  • Content
  • Customer service
  • Functional
  • Managing
  • Marketing
  • Research
  • Emotional awareness
  • Documentation expertise
  • Emergency response training
  • Community outreach expert
  • Strong communicator
  • Social media marketing
  • Traditional and digital printing
  • Adobe Photoshop
  • Flexible creative approach
  • Self-motivated professional
  • Photo enhancing
  • Creative design
  • Workforce training
  • Skill development expertise
  • Performance Management
  • Policy and procedure improvements
  • Counseling
  • Staffing
  • Event planning and execution
  • Academic
  • Advertising
  • Benefits
  • Case management
  • Content
  • Customer service
  • Functional
  • Managing
  • Marketing
  • Research
  • Emotional awareness
  • Documentation expertise
  • Emergency response training
  • Community outreach expert
  • Strong communicator
  • Social media marketing
  • Traditional and digital printing
  • Adobe Photoshop
  • Flexible creative approach
  • Self-motivated professional
  • Photo enhancing
  • Creative design
  • Workforce training
  • Skill development expertise
  • Performance Management
  • Policy and procedure improvements
  • Counseling
  • Staffing
  • Event planning and execution
  • Academic, Photo, Adobe Photoshop, Advertising, Approach, Benefits, Case management, Content, Counseling, Creative design, Client, Clients, Customer service, Documentation, Event planning, Functional, Managing, Marketing, Research, Marketing, Market, Materials, Communicator, Performance Management, Processes, Research, Safety, Self-motivated, Staffing, Video
Education and Training
2018Fayetteville State UniversityBachelor of Business Administration: MarketingCum laude graduate Dean's List Honoree, GPA: 2
2018Sandhoke Early College High SchoolFayetteville, NCHigh School Diploma
2016Sandhills Community CollegePinehurst, Raeford, North Carolina, NCAssociate of ArtsGPA: 3.0
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Resume Overview

Companies Worked For:

  • Endeavors
  • Fayetteville State University
  • St Ann Catholic School

School Attended

  • Fayetteville State University
  • Sandhoke Early College High School
  • Sandhills Community College

Job Titles Held:

  • Disaster Case Manager
  • BRONCO STAR- Peer Learning Assistant
  • Marketing Intern
  • S.T.E.M Intern

Degrees

  • Bachelor of Business Administration : Marketing
    High School Diploma
    Associate of Arts

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