Precise, detail-oriented, sound judgment and decision-making skills. Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner.
Customer- and service-oriented
Written and oral communication skills
Effective time management
Accurate cash handling
Store opening and closing procedures
Conflict resolution skills
09/2014 to Current
Disability Claims AdjudicatorFamily and Social Service Administration － Indianapolis, IndianaThe Disability Claims Adjudicator reviews the disability application and determines the evidence needed to document medical and non-medical facts of record. Authorization is made by the Adjudicator for the purchase of medical records and special consultative examinations. The Adjudicator also makes the determination of eligibility for Presumptive Disability/Blindness payments to determine eligibility of early receipt of cash benefits. The adjudicator communicates the rights, responsibilities, and guidelines of the Social Security Disability Administration program to claimants, attorneys, medical community, and the public. A substantial amount of this communication is conducted by phone requiring excellent oral, auditory and communications skills. The Social Security Administration program references are researched to determine severity ratings, residual functional capacity assessments, vocational assessments, and other case transactions. The Adjudicator also analyzes medical data which requires the ability to quickly read documents in both paper and electronic format, many of which are scanned images of handwritten medical notes. The Adjudicator confers with clinical psychologists and physicians, assesses credibility of symptoms, assigns controlling weight of medical opinions, and drafts residual functional capacity assessments. The ability to use multiple computer programs, perform data entry, and multitask is essential
09/2001 to 02/2014
Certified Assistant ManagerWalgreen Pharmacy － Indianapolis, INResponsible for facilitating the hiring process, which includes interviewing and screening candidates Create and maintain a team environment within the store Manage staff, prepare work schedule, and assign specific duties Manage and monitor sale figures, payroll budget, controllable expenses, inventory control best practices, and banking procedures Develop and implement promotional marketing strategies and advertisement for seasonal items Assist in the set up and openings of new store locations Establish and maintain a productive relationship with customers Train all new employees according to the companies SOPs.
05/2001 to Current
Youth DirectorVoice in the Wilderness Ministry, Inc － Indianapolis, IN
Plan, organize and coordinate the activities of the youth department Oversee the youth department budget Assisted in increasing community awareness/involvement Assisted in developing and establishing the policies of the organization
05/2001 to 08/2008
Assistant TreasurerPromise Land Christian Community Church － Indianapolis, IN
Oversee the investment of funds.Supervise cash management activities.
Direct church's budget to meet its financial goals.Direct preparation of financial reports.
08/2000 to 05/2001
Administrative AssistantLeadership of Kentucky － Frankfort, KY
Answer and direct incoming calls Organize and maintain files Arrange travel plans and itineraries Assist with payroll and data entry Open and distribute mail.
BACHELOR OF ART: BUSINESS ADMINISTRATIONKentucky State University － Frankfort, KYGPA: Member of Delta Mu Delta National Honor Society
*Recipient of the Alma E. Smith Award
*Member of Alpha Kappa Mu National Honor SocietyBUSINESS ADMINISTRATION Member of Delta Mu Delta National Honor Society
*Recipient of the Alma E. Smith Award
*Member of Alpha Kappa Mu National Honor Society