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Director Project Management Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Passionate event professional with extensive project management experience. Accomplished in building relationships with vendors, clients, and community members. Proactive leader with strengths in communication and collaboration. Strong prioritization abilities and adept at managing multiple responsibilities and timelines simultaneously. Lover of technology and quick learner. Highly organized, proactive and punctual with the ability to thrive autonomously and in team-based environments.

Skills
  • Event Management
  • Project Management
  • Operations Management
  • Logistics Management
  • Speaker Management
  • Exhibitor Management
  • Basic HTML
  • Graphics Manipulation
  • Data Import Integrations and Data Management
  • Educator
  • Budgeting
  • Customer Service
  • Strong Oral and Written Communication
  • Experience with Zoom, GoTo Meeting and WebEx
  • Knowledgeable of Salesforce, Teamwork and other project management tools
  • MS Office Proficient
  • Google Suite Proficient
Education
UNLV Las Vegas, NV, Expected in 05/2011 Master of Science : Hospitality Administration, Meetings And Events - GPA :

Best Professional Paper Award Winner, 2011

Graduate Assistant, Graduate Student Educator, and Events Manager

UNLV Las Vegas, NV, Expected in 05/2011 Graduate Certificate : Nonprofit Management - GPA :
UNLV Las Vegas, NV, Expected in 05/2005 Bachelor of Science : Hospitality Administration, Meetings And Events - GPA :
Salt Lake Community College Salt Lake City, UT, Expected in 12/2002 Associate of Science : Business and Marketing - GPA :
Certifications
  • Certified Special Event Professional (CSEP), ILEA, 2005 - 2025
  • Certified Hospitality Educator (CHE), AHLEI, 2010 - 2025
Experience
Icon - Director, Project Management
Raleigh, NC, 07/2012 - Current
  • Manage 100+ client accounts annually that represent portfolios over $1,250,000.
  • Direct full development of exhibit management and mobile app software development processes.
  • Solutions driven consultant with high client renewal rate of 82%.
  • Drive complex data integrations with internal and external stakeholders.
  • Leveraged trends in customer marketplaces to shape solutions and approaches.
  • Recruit, train, and mentor a team of three project managers.
  • Direct training improvements to reduce knowledge gaps and eliminate staff performance inefficiencies.
  • Determine performance goals with each employee and provided feedback on methods for reaching milestones.
  • Improve staff morale by optimizing workload to sustain work-life balance.
  • Cultivate and maintain positive working relationships with employees and colleagues.
University Of Kentucky - Part-Time Instructor
Lexington, KY, 08/2005 - Current
  • Teach up to 6 tourism and event planning courses in online and face to face formats per year. Class sizes range between 25 – 100 students.
  • Facilitate the culminating experience class where students get the opportunity to put the skills they have learned throughout their program into practice.
  • Develop course materials to reinforce lecture information and help students learn.
  • Observe and evaluate student performance and development and provide appropriate feedback on work.
  • Establish objectives for lessons, modules and projects.
  • Identify online resources to use in tandem with traditional course material.
  • Participate in workshops and trainings to improve skills and learn new methods for classroom instruction.
  • Build positive relationships with students, faculty, and administrators.
UNLV Alumni Association - Coordinator of Events and Programs
City, STATE, 07/2011 - 06/2012
  • Managed 100+ events annually with attendance numbers between 10 – 5000+ people.
  • Facility site selection and vendor contract negotiations for local and national alumni events.
  • Speaker selection and content development.
  • Business development for rental spaces at the UNLV Richard, UNLV Student Alumni Association advisor and Young Alumni Association Staff liaison.
  • Coordinated vendors, timelines and budgets for events.
  • Planned, coordinated and executed special events, board meetings, committee meetings and other events.
  • Directed event production in collaboration with internal teams.
  • Designed and maintained spreadsheets documenting vendor, facility, and guest information.
  • Assisted in planning and creating program booklets, marketing emails, and monthly member communications.
  • Organized event logistics and operations, including facility selection, pricing, food and beverage selections, and audio-visual arrangements.
  • Selected décor and event materials fitting the goals and vision of each event.
Professional Affiliations

Communications Coordinator, Meeting Professionals International (MPI), Utah Chapter

Student Liaison, ILEA Las Vegas Board of Directors, International Live Events Association (ILEA)

President, Delta Epsilon Chi (DEX) (National Collegiate Marketing Association)

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Resume Overview

School Attended
  • UNLV
  • UNLV
  • UNLV
  • Salt Lake Community College
Job Titles Held:
  • Director, Project Management
  • Part-Time Instructor
  • Coordinator of Events and Programs
Degrees
  • Master of Science
  • Graduate Certificate
  • Bachelor of Science
  • Associate of Science