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Director, Project Management Resume Example

Resume Score: 80%

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KW
/DIRECTOR, PROJECT MANAGEMENT
Professional Summary

Trusted and enthusiastic IT professional with over 20 years of diversified expertise in all aspects of IT. Experienced in leading international matrixed teams to deliver high-quality technology solutions that meet the needs of the organization. Ambitious Technology Lead with [Number] years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Work History
Massaro Consulting, Management Consulting- Director, Project Management
Lincoln, MA
09/2019 - 05/2020
  • Responsible for business development, strategic planning, client relationships, and project management.
  • Sought out and established relationships with new organizations seeking IT management services.
  • Cultivated and developed business relationships to understand the client needs and challenges.
  • Created statements of work and proposals to close new business,.
  • Conducted an in-depth IT risk assessment for a financial organization reviewing all aspects of their environment including; governance, infrastructure, business systems, and security. Created a two-year actionable roadmap to implement recommendations.
  • Worked closely with Massaro leadership in developing strategic direction of the organization.
  • Participated in various teams including marketing, SMB development, and talent recruitment.
InterGen Services, Inc- Head of Global IT
Burlington, MA
11/2010 - 03/2019
  • Hands-on technology leader responsible for strategic planning and daily operations of the IT function.
  • Responsible for annual business planning, including strategy alignment, Opex/Capex budgets, and the development of technology roadmaps.
  • Successfully led the IT organization in an enterprise-wide continuous improvement project resulting in a$100M reduction n the overall company operating costs over 3 years.
  • Initiated, developed, and led the cybersecurity program that significantly improved the organization's information assets.
  • Drove talent management, supervised and mentored staff, conducted performance reviews and hiring oversight
  • Directed vendor management, contract negotiations, purchasing, and long term strategic budget planning.
  • Oversight of global operations, ensuring operating stability.
  • Improved global operations with the successful implementation of the global VoIP platform, ERP upgrade(s), and development of Centers of Excellence around key technologies to ensure maximum value was realized from IT investments.
  • Participated in many special projects, including mergers, acquisitions and divestiture, and the development of a new procurement function.
  • Participated in many special teams, including the Operations and Maintenance Leadership team and the Change Challenge continuous improvement program.
  • Managed the global team of 25 IT professionals.
InterGen Services, Inc.- Director of Applications and Development
Burlington, MA
01/2004 - 10/2010
  • Management responsibility for custom applications and development platforms.
  • Worked closely with key stakeholders to develop and document system requirements.
  • Developed policies, procedures, and standards to ensure high-quality products were tested and delivered.
  • Managed a team of three developers and an enterprise systems architect.
  • Responsible for the selection and implementation of key business systems, including:.
  • Sharepoint, Concur expense processing, and a global video conferencing solution.
  • Delivered user support to clients to train, educate and answer questions for the customer solutions.
Accomplishments
  • Oversaw all aspects of annual business planning including strategy alignment, Opex/Capex budgets, technical roadmaps, and implementations.
  • Successfully led the IT organization in an enterprise-wide “Change Challenge” continuous improvement project resulting in a $100 million reduction in the overall company operating costs over 3 years.
  • As a result of the continuous improvement project:.
  • Developed a global IT strategy called “OneIT”.
  • Reduced the overall IT budget by 24% while delivering the same service levels.
  • Developed and implemented a governance framework that included an IT Leadership, Enterprise Infrastructure, and Security teams.
  • Facilitated the establishment and had management oversight of the Global Project Management Office.
  • Assumed management oversight of the Business Intelligence Program.
  • Participating member in the development of the Global Procurement Program.
  • Participating member of the Global Operations and Engineering Leadership TeamGovernance and Compliance.
  • Initiated a global cybersecurity program that significantly improved the protection of company data.
  • Partnered with compliance to implement a program that included the development of policies and incident response plans, layered malware protection, 24x7 monitoring, internal/external audit review process, and a companywide employee awareness and training program.
  • Responsible for procurement, management, and compliance of global IT software agreements including Microsoft Enterprise Agreement, OSI Pi, General Physics EtaPro, and many othersIT Leadership and Operations.
  • Drove talent management; supervised and mentored staff, conducted performance reviews, and hiring oversight.
  • Directed vendor management, contract negotiations, purchasing, and long-term strategic budget planning.
  • Oversight of daily IT operations, ensuring system stability.
  • Improved global operations with a successful implementation of a global VoIP platform, upgrade of ERP system, IT skills training program, and development of Centers of Excellence around key technologies to ensure maximum value was realized from IT investmentsAcquisitions, Mergers, and Divestitures.
  • IT management responsibility in the merger of two Latin American assets.
  • Participated and had technical program responsibility in the divestiture of international assets in the Netherlands.
  • IT management and oversite in the divestiture of the Latin America region including five operating assets and the regional office.
  • IT management responsibility in the relocation of the corporate headquarters from the US to the UK.
  • IT management responsibility for the successful closeout of the US corporate headquarters office.
Skills
  • Agile
  • Architect
  • Business development
  • Business Systems
  • Client
  • Delivery
  • Direction
  • Directing
  • Financial
  • IT management
  • Leadership
  • Leadership Development
  • Management consultant
  • Marketing
  • Enterprise
  • Policies
  • Programming
  • Project management
  • Proposal
  • Quality
  • Recruitment
  • Risk assessment
  • Strategic
  • Strategic planning
  • Video conferencing
  • Technology Governance
  • MS Office
Education
Bay Path College For WomenLongmeadow, MAExpected in 05/2022Bachelor of Science:
Computer And Information Sciences
  • In the process of completing my degree in Computer Science with a concentration in Cybersecurity.
2011Center for Creative Leadership – Leadership Development Program:
1994
1987– Programming Certificate – Computer Learning Center:
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Massaro Consulting, Management Consulting
  • InterGen Services, Inc
  • InterGen Services, Inc.

School Attended

  • Bay Path College For Women

Job Titles Held:

  • Director, Project Management
  • Head of Global IT
  • Director of Applications and Development

Degrees

  • Bachelor of Science : Computer And Information Sciences
    Center for Creative Leadership – Leadership Development Program :
    – Programming Certificate – Computer Learning Center :

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