director of tourism resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Methodical Director with 20 years of comprehensive experience overseeing daily operations of Destination company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

  • Crisis Management
  • Organizational Development
  • Issues Resolution
  • External and Public Relations
  • Strategic Planning
  • Budget Management
  • Team Building
  • People Management
  • Creativity and Innovation
  • Contract and Vendor Management
  • Board Reporting
  • Charismatic Leader
  • Financial Reporting
  • Critical Thinking
  • Performance Evaluations
04/2020 to 04/2022 Director of Tourism New American Funding | Novi, MI,
  • Recruited, hired and trained employees on operations and performance expectations.
  • Cultivated and maintained relationships to promote positive work culture.
  • Managed staff, financials and key performance indicators to facilitate business operations.
  • Guided and motivated staff to drive maximum performance.
  • Developed and presented new ideas and conceptualized new approaches and solutions.
  • Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
  • Planned and implemented strategies to grow revenue.
  • Generated reports to review data and issue corrective actions for improvements.
  • Worked with department managers to formulate annual budgets.
  • Leveraged market knowledge and studied competitive landscape to drive revenue.
01/2009 to 03/2020 Regional Marketing Manager Starkey Laboratories, Inc. | Brooklyn, NY,
  • Grew market share by developing sales plan to leverage customer needs forecast, resulting in district-wide rollout.
  • Championed new product line launches by developing effective advertising plans, promotional tactics, street marketing events and social media activities.
  • Partnered with customers and agencies to enrich digital elements, including search, social, display, mobile and retargeting.
  • Increased sales volume by managing district marketing and advertising budget and supervised contests and promotions worth $[Amount].
  • Implement effective marketing and sales strategies for [Type] accounts, generating [Number]% of regional revenue and over $[Amount] in new [Type] sales.
  • Strengthened product branding initiatives by successfully implementing creative marketing strategies to maximize outreach and brand messaging.
08/2005 to 01/2009 Assistant Regional Manager Ppg Industries, Inc. | Washington, PA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
03/2003 to 04/2005 Business Development Manager ELP Sales And Marketing | City, STATE,
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Facilitated and managed business development plan based on market and industry research.
  • Liaised with channel partners to build business.
  • Participated in industry and trade organizations to build industry and customer alliances.
  • Drove customer intimacy and brand value by defining and segmenting needs, pain points and buying behaviors.
Education and Training
Expected in 05/2022 to to Master of Arts | International Business And Policy Georgetown University, Washington, DC GPA:
Expected in 01/2010 to to Bachelor of Arts | General Business East Stroudsburg University of Pennsylvania, East Stroudsburg, PA GPA:
  • Recognized as Employee of the region for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to Director of Tourism due to Doubling market share and Increasing destination visibility and name recognition that achieved
  • Negotiated with vendors, saving company $[Amount] annually.
  • Exceeded sales goals by average of [Number]% in [Year].
  • Created highly effective new program that significantly impacted efficiency and improved operations.
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Georgetown University
  • East Stroudsburg University of Pennsylvania

Job Titles Held:

  • Director of Tourism
  • Regional Marketing Manager
  • Assistant Regional Manager
  • Business Development Manager


  • Master of Arts
  • Bachelor of Arts

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