director of talent acquisition resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

A highly energetic, and proven talent acquisition professional with over 18 years of combined expertise in human resources management, recruitment, sales management, operations management, change management, and business development. Human Resources Manager offering 18 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

  • Conflict resolution
  • Talent management
  • Quality Management
  • Performance Improvement
  • Instructing/Facilitating
  • Microsoft Office Programs
  • Workday, ATS, MS Teams
  • Change Management
  • Problem-Solving
  • Recruiting and Interviewing
  • Policy Improvement Recommendations
  • Training Needs Analysis
  • Hiring Trends and Analysis
  • Statistical Data Analysis
  • Persuasive Sales Techniques
Director of Talent Acquisition, 03/2018 to Current
Flatiron Construction Corp.Asheville, NC,
  • Lead the development and evolution of the talent acquisition and diversity & inclusion operational infrastructure, creating a framework that drives streamlined and efficient processes and a culture of continuous improvement
  • Develops, executes, and drives full life cycle recruiting strategies and policies to source, evaluate and select qualified talent, which resulted in 100% contract goal each year
  • Designs, directs, and manages a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management
  • Adapts and applies the concepts of virtual talent sourcing and acquisition of new applicants within three states and a team of twenty-five
  • Resulted in a 45% applicant increase in a three-month period and 60% increase annually
  • Develops and analyzes effective recruiting plans to achieve assigned missions, and trends in the market to make accurate adjustments based on data
  • Spearheaded the implementation of Salesforce CRM Platform across ten talent acquisition teams, which contributed to a 65% increase in the command applicant pool
  • Directs 25-35 Executive Recruiters in a variety of technical and STEM related fields in North and South Carolina, to fill open job vacancies
  • Supervises and coordinates marketing, prospecting, interviewing, processing, classification, and on-boarding activities; gives presentations to civic groups, workshops, seminars, and targeted populations to create Navy awareness and attract new talent.
  • Analyzed hiring and retention trends to inform organizational talent priorities.
  • Audited recruitment practices for compliance with affirmative action regulations.
  • Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
  • Consulted with hiring managers to further understand business requirements and inform pipeline development.
  • Spearheaded and deployed large-scale projects to launch career website, integrate recruitment tools, create employee training programs and devise targeted business plans.
  • Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
  • Actively increased participation by 60% by implementing effective talent retention methods.
Talent Acquisition Recruiter/Assistant Manager, 03/2012 to 03/2018
Accolade, Inc.Raleigh, NC,
  • Effectively evaluated over five hundred candidates resumes to match them with employment opportunities based on education, skills, and experience
  • Created and developed strategic partnerships with corporate businesses, affinity groups, and universities to ensure maximum business exposure and outreach
  • Managed college relations for sixty colleges to increase the command applicant pool
  • Performed human resource responsibilities such as new employment onboarding procedures, drug and background checks, and relocation arrangements
  • Conducted prompt, information-specific, issue-focused coaching and feedback to over 100 talent acquisition specialists resulting in a 100% qualification rate among personnel
  • Utilized social media platforms such as Handshake, LinkedIn, and Facebook which contributed to exceeding goals as by 35%
  • Specialized in Engineering and Information Technology recruiting earning multiple monthly, quarterly, and yearly awards.
  • Audited recruitment practices for compliance with affirmative action regulations.
  • Supervised, coached and mentored recruiters to achieve individual and school recruitment targets.
  • Established and administered comprehensive student recruitments programs to meet organizational objectives.
  • Maintained current calendar of job fairs and employment opportunities in each state.
  • Restructured referral programs to convert at higher percentages.
  • Explained job duties, compensation and benefits to potential candidates.
  • Compiled data from personnel records and prepared reports on candidate performance and qualifications.
  • Attended career fairs and networking events to help fill openings and build candidate pipeline.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Kept current on hiring trends and recommended solutions to improve recruiting processes.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Advertised and promoted open positions using social media and digital marketing procedures.
National Account Executive, 04/2006 to 02/2012
Coca-Cola Bottling Company ConsolidatedCity, STATE,
  • Exceeded annual sales goals each year by over 25%, by analyzing the market, and being the driving force in change management
  • Piloted “Share a Coke” marketing campaign startup and execution into the market
  • Coordinated daily route schedules and sales team production reviews, coaching and leading them towards success
  • Procured and executed business proposals to 120 companies over a five-year period
  • Hired and trained all new employees on company policies and procedures
  • Marketed new products to customers and monitor growth of that product.
  • Oversaw new product rollouts and program changes.
  • Re-engaged lapsed accounts to establish relationships and promote products.
  • Grew brand awareness by increasing market penetration with customer-focused approaches.
  • Connected with current customers to assess satisfaction, determine needs and offer new services.
  • Monitored trends in customer industries and marketplaces to shape sales methods.
Platoon Sergeant/Talent Acquisition Trainer, 05/1997 to 07/2006
United States Marine CorpsCity, STATE,
  • Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
  • Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
  • Conducted quality control inspections of subordinate organizations to detect and correct deficiencies.
  • Trained, coached and mentored military units to improve readiness and training.
  • Coordinated planning and execution of operational fires to accomplish unit's mission.
  • Prepared detailed written reports and formulated policy and guidance for use of subordinate organizations.
  • Trained and managed new recruits in tactical and combat warfare.
Education and Training
Master of Business Administration: Project Management, Expected in 03/2017
Post University - Waterbury, CT
BS: Criminal Justice/Criminology, Expected in 12/2012
University of Mount Olive - Mount Olive, North Carolina

Agile Project Management (Star 6 Sigma) September 2022

Senior Professional in Human Resources (Syracuse University)-Projected January 2023

Lean Six Sigma- Green Belt Certification (NC State University) December 2015

Activities and Honors

· National Level Officer Recruiter of the Year, Fiscal Year 2013

· Regional Level Officer Recruiter of the Year, Fiscal Years 2013, 2014, 2015

· Regional Level Engineering Officer Recruiter of the Year, Fiscal Years 2016-2018, 2021, 2022

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Resume Overview

School Attended

  • Post University
  • University of Mount Olive

Job Titles Held:

  • Director of Talent Acquisition
  • Talent Acquisition Recruiter/Assistant Manager
  • National Account Executive
  • Platoon Sergeant/Talent Acquisition Trainer


  • Master of Business Administration
  • BS

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