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Jessica Claire
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Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Talent Acquisition Leader with in-depth experience developing and executing current recruitment strategies to successfully recruit and retain top talent. Lead, manage, and develop the full life cycle recruitment process from conducting needs assessment to onboarding new employees. Large scale project involvement as subject matter expert and process owner to guide design decisions, re-design hiring processes and implement technical solutions and applicant tracking systems. Conversant in best practices for hiring process design, sourcing techniques, recruiting tools, social media strategies, passive recruiting and employer brand development and implementation. HR Leader focused on hiring process improvement, improving the candidate experience, implementing/enhancing systems, and delivering high level customer service. Commitment to continuously develop, cultivate and maintain strong relationships with business unit leaders and executive level leadership to anticipate hiring trends and implement talent attraction strategies.

Skills
  • High business acumen; ability to assess current state processes including risks and opportunities, to determine and/or recommend best solution to business leaders and stakeholders
  • Technical savvy HR professional, experience designing, testing, documentation and implementing enterprise wide applicant tracking systems
  • Demonstrated ability to provide counseling, consultation and support in the field of human resources
  • Demonstrated ability to work in a fast paced environment with frequently changing priorities
  • Excellent oral, written, presentation, and public speaking skills
  • Knowledge of best practices and principles within areas of human resources
  • Demonstrated ability to explain policies and procedures to staff, faculty, and/or external constituents
  • Extensive knowledge of Equal Opportunity and Affirmative Action
  • Thorough understanding of federal, state, local laws and regulations governing personnel activities
  • Ensure compliance with ADA law, incorporating accommodation processes in recruitment/hiring and ensuring technical systems are compliant with ADA requirements
  • In-depth knowledge of immigration services and understanding of DOL and USCIS procedures related to providing employment sponsorship, prevailing wage process, re-selection requirements, and compensation reviews
Experience
02/2019 to Current
Director of Talent Acquisition Signature Healthcare Aloma, FL,

• Manage full life cycle recruiting process for all staff positions, ranging from temporary placements to executive level searches in all job functions including, but not limited to: facilities, food services, psychological services, research, human resources, laboratory staff, finance, information technology, marketing and communications.

• Re-designed entire staff recruitment function; conducted current state assessments, proposed future process redesign, and presented design to PMO. Developed hiring procedures and guidelines, reference guidance, search committee guidance, internal standard operating procedures, and process/technical quick guides for campus partners

• Designed, tested, redesigned, developed operating procedures and successfully implemented two applicant tracking systems (Taleo and Workday); and implemented reference checking tool/platform (SkillSurvey)

• Manage, coach and develop talent acquisition team to improve performance and provide daily support to team members

• Partner with communications team to develop and deliver process and technical training courses (in-person and virtual), and assist with change management and communication

• Responsible for dual career/employment assistance throughout organization

• Developed and implemented Covid-19 operational initiatives including: staffing large operation to support test kit distribution and laboratory testing; implement alternative work marketplace for displaced employees; and oversee staffing efforts for proctor program to support childcare needs for employees

• Maintain client portfolio; provide support and consultation for executive level searches, and advise on strategies and sourcing plans to attract top talent

• Cultivate and maintain strong relationships with executive leadership, and third party vendors; such as executive search firms, temporary agencies and recruitment-related vendor representatives

• Document employee relations issues/concerns, and work closely with legal counsel to resolve complex employee relations issues

• Provide guidance on job descriptions, assist with writing job descriptions and recommends salaries for prospective employees and/or internal promotions adhering to compensation guidelines

• Deliver presentations on recruitment processes, programs, procedures and system related information to executive level leadership

• Develop staff sector training for recruiters; use affirmative action data to identify placement goals/opportunities within client groups

• Co-lead diversity initiative to enhance efforts in recruiting diverse, qualified candidates

• Deliver presentations on recruitment processes, programs, procedures and system related information to executive level leadership

• Effectively communicate benefits programs including health and welfare, retirement tuition reimbursement, short term disability, employee assistance programs, etc. to prospective employees

2016 to 02/2019
Assistant Director of Talent Strategy Cvr Energy Inc. East Dubuque, IL,

• Managed full life cycle recruitment process for staff, faculty, and temporary positions including sourcing, recruiting, candidate management and onboarding processes in all job functions across the organization

• Led, trained, coached, mentored and developed talent acquisition team and technical recruitment support team

• Collaborated and advised hiring managers on areas related to talent acquisition to develop recruiting strategies to attract top talent

• Implemented processes and systems to support recruitment function including: design and implementation of applicant tracking system (Taleo) for faculty and staff; new university-wide employee on-boarding program; relocation program; enhanced interviewing techniques and sourcing strategies; and talent community platform (Talemetry)

• Managed the day-to-day activities of technical recruitment support team including: troubleshooting technical issues/questions, created process documentation and implemented self-service tools, phone tree and ticketing system

• Hired and supervised social media expert to create social media presence for Human Resources to increase recruitment and retention efforts

• Tracked data and analytics that provided insight and decision support to help develop and implement recruitment, passive recruitment, and diversity strategies

• Provided professional guidance regarding sound employment practices and consultation to both main and regional campus locations

• Ensured a seamless recruitment experience through surveys or meetings with clients

• Determined and recommended salaries for classified and non-classified employees

• Partnered with HR Business Partners and management to resolve employee relations issues

• Communicated benefits programs including health and welfare, retirement, employee assistance programs, etc. to prospective employees

• Led and organized staffing efforts as a project team member for the Shared Service Initiative

• Participated in RFP process with university contracts and procurement services

• Developed strong relationships with campus partners, executive level leadership, and third party vendors; such as executive search firms, temporary agencies and recruitment-related vendor representatives

2010 to 2016
Talent Acquisition Specialist/Senior Talent Acquisition Specialist West Virginia University City, STATE,
  • Interviewed and assessed applicants' qualifications, knowledge, skills and abilities for full time and temporary positions
  • Maintained accurate recruitment metrics and detailed documentation
  • Thorough understanding of compensation system for classified and non-classified employees; recommended salaries for prospective employees and/or internal promotions
  • In-depth knowledge of benefits programs including health and welfare, retirement, employee assistance programs, etc. and effectively communicate benefits information to prospective employees
  • Planned, developed, and implemented marketing/advertising strategies with hiring managers
  • Provided excellent customer service and continuous feedback to hiring managers.
  • Managed life-cycle recruitment processes for non-academic and academic positions
  • Developed partnerships with outside staffing agencies
  • Planned and participated in community outreach activities and job fairs
  • Conducted campus-wide trainings on hiring process and systems
  • Established and maintained excellent relationships with hiring managers and campus partners
2009 to 2010
Human Resources Assistant II West Virginia University City, STATE,
  • Provided support to entire recruitment function of 22 full time employees
  • Reviewed and assessed employment applications and conducted intake interviews with potential candidates
  • Responsible for submission of new hire forms and termination forms
  • Assisted in coordination of recruiting events, job fairs and other event planning responsibilities
  • Experience with systems such as Oracle, time-tracking systems, and Microsoft Office products
  • Prepared reports and tracked/reconciled recruitment budget
Education and Training
Expected in 2013
Master of Science: Human Resources Management
University of Scranton - ,
GPA:
Expected in 2008
Bachelor of Science: Sociology
Fairmont State University - ,
GPA:

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Resume Overview

School Attended

  • University of Scranton
  • Fairmont State University

Job Titles Held:

  • Director of Talent Acquisition
  • Assistant Director of Talent Strategy
  • Talent Acquisition Specialist/Senior Talent Acquisition Specialist
  • Human Resources Assistant II

Degrees

  • Master of Science
  • Bachelor of Science

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