Multifaceted Director of Service, Support, & Success to all internal and external customer base. Executive-level management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to drive employee development and satisfaction, increase productivity and maintain quality. Recognized and Awarded for exemplary customer service and team collaboration. 17 years of experience in overseeing and analyzing performance, trends, and efficiencies within diverse environments.
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