(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Strict Sales Director with 22 years of sales supervisory experience. Skilled in obtaining new and retaining current business with ability to streamline daily activities for maximized productivity and sales. Detail-oriented and dedicated to cultivating efficient environments for top service. Seasoned Outside Sales Representative with 20-year track record. Bringing strong industry knowledge, supporting business development and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships. Performance-driven strategic thinker, problem solver and leader with 20 years of experience aligning systems with business requirements, policies and regulatory requirements.

  • Performance tracking and evaluations
  • Rapport and relationship building
  • Business growth and retention
  • Salesforce CRM
  • Coaching and mentoring
  • Client Interactions
  • Sales Force Training
  • Performance metrics analysis
  • Team Management
  • Pipeline Planning
  • Budgeting
  • Scheduling
  • Sales Training
Florida State College At Jacksonville Jacksonville, FL Expected in Associate of Arts : Business Administration - GPA :
Work History
Intercontinental Hotels Group - Director of Sales and Marketing
Fort Shafter, HI, 03/2010 - Current
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Managed and motivated sales team to increase revenue 100% in three years.
  • Forecasted sales of $3.9 million and set successful policies to achieve 110% of objective.
  • Developed and implemented SEO techniques to maximize internet traffic and presence.
  • Analyzed sales and marketing data for improved strategies.
  • Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Implemented sales and marketing program to support company objectives, resulting in 50% increase in new business.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Everyaction Inc. - Director of Sales
DC, State, 09/2008 - 03/2010
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Oversaw day-to-day operations of brand new, 200-room hotel with staff of 50 employees.
  • Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
  • Attended and participated in conferences and trade shows to generate new leads, network and drive business.
  • Arranged and coordinated sales calls with prospective clients to generate business for hotel.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Built relationships with customers and community to establish long-term business growth.
  • Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
Jacksonville Golf And Country Club - Director of Membership and Communications
City, STATE, 10/1998 - 12/2006
  • Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
  • Increased revenues and supported business goals by developing membership strategies and campaigns.
  • Led projects and analyzed data to identify opportunities for increased membership usage.
  • Exceeded goals through effective marketing to increase membership #'s by 100% in first year.
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
  • Supported boards and compensation committees in all areas of governance, oversight and advised on compensation programs.
  • Participated in annual rate reviews.
  • Prepared and reviewed annual budgets.
  • Managed $5 million annual marketing budget.
  • Evaluated employee performance quarterly and annual reviews.
  • Named TPC Network sales leader 2011-2014, 2018 & 2019
  • Consistently developed a team to achieve and exceed sales goals
  • Opened two new hotels and increased occupancy to 80%
  • Managed production of new marketing materials from concept creation to launch.
  • Toastmasters
  • Professional Club Marketing Association
  • Board of Directors St. Johns County Chamber
  • Beaches, Jacksonville, Ponte Vedra Chamber
  • American Marketing Association

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Florida State College At Jacksonville

Job Titles Held:

  • Director of Sales and Marketing
  • Director of Sales
  • Director of Membership and Communications


  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: