Director of Quality Measures and Regulatory Compliance Resume Example

Working in tandem with the Director of Nursing:

• Direct supervisory and Clinical Operations Management personnel, as well as clinical nursing staff.
• Direct, identify and resolve departmental deficiencies with implementation of correction plans.
• Round to inpatient population and nursing staff, working toward positive outcomes.
• Coordinate nursing services programs within the department, reviews staff performance and ensures that Department of Nursing adheres to regulatory standards.
• Monitor nursing cost center budgets and ensures the department is functioning within predetermined guidelines.

• Coordinate all patient related services in the surgical/oncology and outpatient infusion center departments.
• Meet and exceed quality and care measure benchmarks on a high volume inpatient unit.
• Collaborate with physicians and Case Management to properly plan unit activities in order to offer high quality, safe patient care.
• Supervise and evaluate employees, work with patients and families to provide assistance during each health care encounter.

• Direct all clinical related education to both existing and new hire staff on 36 bed Telemetry unit.
• Assist Clinical Operations Manager with day to day operation of the department.
• Interview, hire, oriented and evaluate all clinical nursing staff.
• Collaborate with staff development to educate licensed personnel to all mandatory, cardiopulmonary related hospital initiatives.
• Active participant in all departmental QI/PI efforts, sitting on and chairing various QI teams; ACLS instructor.

• Render and coordinate the care of assigned patients using the nursing process and critical thinking skills to promote good health and prevent illness.
• Educate and provide emotional support to patients and their families about various medical conditions; Followed hospital and regulatory agency set standards to promote positive outcomes; supervise licensed practical nurses (LPNs) and certified nursing aides (CNAs) to provide high quality, patient centered care.

• Part of patient care team, supported the RN by passing medications, rendering bedside care, and performing prescribed treatments to an assigned group of patients.

• Responsible for daily operations of a family owned business. Provided a high standard of customer service while managing a staff of 10 people. Purchased inventory and managed sales in excess of $250,000/year.