Detail-oriented Director of Quality with 9+ years of quality control, quality assurance and regulatory compliance experience. Analytical team player proficient in development and management of quality systems, manufacturing, auditing , root cause analysis and supply chain verification. Problem solver with focus on meticulous record keeping, operational consistency and leadership.
Skills and Certifications
Quality Systems Management
Third-Party Audit Management (ISO, NSF, BRC)
Laboratory Testing
Internal Auditing
Corrective and Preventive Action Implementation
Regulatory Compliance (USDA, FDA)
Certified HACCP Manager
Microsoft Office Suite
Work History
05/2016 to Current
Director of QualityLifepoint Hospitals – Russellville, KY,
Manage quality assurance and quality control programs for a Nonprofit 501(c)3 third-party certifier of sustainable, non-GMO, high-welfare farms, food processors and feed mills
Create and implement policies and procedures to ensure consistency, transparency and integrity for food label certifications including Certified Animal Welfare Approved by AGW, Certified Grassfed by AGW, Certified Non-GMO by AGW and Certified Organic by AGW
Lead A Greener World's (AGW's) ISO/IEC 17065 accreditation
Train, lead and schedule a team of 15+ inspectors and corrective action plan coordinators to follow new policies, standards and compliance processes
Develop a QMS database to monitor and trend auditor performance, program compliance, corrective actions, complaints and scheduling
Analyze performance metrics, determine improvement protocols and report outcomes to executive team
Collaborate with AGW's marketing team, clients and directors to ensure all certified product labels fulfill USDA and FDA specifications
Travel globally to perform internal audits and gap analysis inspections
Oversee all aspects of AGW's Certified Non-GMO by AGW certification program including drafting audit standards, establishing contracts, reviewing audits, and ensuring documentation accuracy
Develop and enforce standard operating procedures (SOPs) for sampling, testing and analysis of food ingredients and animal feeds
Write Hazard Analysis Critical Control Point (HACCP) plans and supporting programs such as Sanitation Standard Operating Procedures (SSOPs) and Good Manufacturing Practices (GMPs)
Extensively communicate with staff members and clients, both written and verbally, to identify and implement improvement plans
06/2013 to 05/2016
Senior Quality Control and Regulatory Compliance SupervisorBatteries Plus, Llc – Arrowhead Ranch, AZ,
Implemented, maintained, evaluated and enforced USDA regulations, corporate guidelines and quality control procedures for the Foster Farms Prepared Foods Corn Dog Division
Responsible for the leadership, performance and development of 30+ quality control staff members, including travel to corporate plants to assist with staff development and supervision
Trained production, sanitation, maintenance, and quality control teams in product quality standards, GMPs, SSOPs, SOPs and HACCP
Developed content for quality reporting systems to trend, analyze and present pertinent information to corporate members of technical services, operations, marketing and sales
Collaborated cross-functionally with departments such as production, marketing, R&D, sales and plant controllers during product launches and new equipment implementation
Oversaw warehousing and incoming materials inspections of packaging (film, fiber, labels, trays), ingredients and other raw materials
Reviewed documentation of hourly quality sampling checks and specification verification including but not limited to labeling, packaging, product condition, weight and pH titration checks
Maintained an open interface with USDA personnel to ensure transparency, respond to noncompliance records and troubleshoot regulatory concerns
Organized and led third party audits for Child Nutrition (AMS), GMP (Silliker), Gluten Free (GFCO) and Processed Food Registration (California Department of Public Health)
Completed external audits of suppliers of goods and services
Conducted corrective action investigations and performed root cause analysis for program discrepancies
Utilized the SAP system to track product holds and verify product inventories
Drafted compliance and sampling programs for Labeling, Pathogen Control, Allergen, Pest Control, HACCP, Sanitation Standard Operating Procedures, and Net Weight
Responded to customer and consumer complaints
Performed administrative duties (hiring, time cards, employee paperwork, safety audits)
07/2011 to 07/2013
Quality Control SupervisorFoster Poultry Farms – City, STATE,
Oversaw the quality control department for the Foster Farms Turkey Slaughter Plant (FPT1) including hourly product specification checks, microbiological sampling, chemistry sampling and packaging
Conducted internal audits of multiple food processing plants and warehouses
Hired, trained and supervised employees to ensure optimum competency, commitment and performance
Assisted with National Organic Program (NOP), Animal Welfare (Silliker) and British Retail Consortium (BRC) audits
Involved in development, testing and market launches of new turkey products
Developed product recall protocols with corporate quality management
Managed cross-functional improvement projects to enhance quality and regulatory programs
Disseminated regulatory and internal program changes with hourly staff and corporate personnel
Coordinated extensive microbiological sampling projects and developed data analysis metrics
Issued holds for product not conforming with internal, customer and regulatory standards
Education
Expected in 2011
Bachelor of Science: Animal Science California Polytechnic State University - San Luis Obispo, CA GPA:
California Cattlemen’s Association Certificate of Achievement for Outstanding Academic and Extracurricular Involvement
American Society of Animal Science Scholastic Achievement Award
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Length
Personalization
Strong Summary
Target Job
Resume Overview
School Attended
California Polytechnic State University
Job Titles Held:
Director of Quality
Senior Quality Control and Regulatory Compliance Supervisor
