Director of Public Relations Resume Example

• Collaborated with photographers and stylists to showcase brands and merchandising standards.
• Updated fashion accessories and samples with buyers on seasonal basis.
• Informed potential buyers where garments could be purchased.
• Valued and executed low printing through research of vendors for optimum purchase quantities.
• Worked with other members of the organization to create desirable and reasonable merchandise and apparel.
• Managed excel sheets and Google forms for order intakes and relayed information to vendors for exact pricing and production quantities.
• Worked with the VP of Finance to ensure billing and payment for merchandise prior to orders.

• Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
• Maintained accuracy while handling payments, giving change and printing receipts to customers.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Monitored behaviors for safety violations and took steps to prevent further violations.

• Kept watch over swimmers to respond quickly to distress situations.
• Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
• Maintained strong proficiency in CPR, First Aid and STARR rescue techniques to provide optimal support to individuals in distress.
• Alerted patrons to immediate storm conditions by directing them to exit water immediately.
• Cleaned, brushed and vacuumed pool two times per day.
• Communicated issues, including contamination and vandalism to supervisor for assistance with remediation.
• Optimized customer service by resolving issues quickly and with courteous demeanor.
• Evaluated performance of staff and addressed areas needing improvement.
• Reviewed supplies inventory regularly and reordered when stock ran low.
• Planned and ordered new equipment and supplies prior to peak season.
• Answered questions about facility hours, policies and programs.
• Tested lifeguards' skillsets using scenario simulations and monthly audits.
• Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
• Collaborated with manager and HOA to coordinate scheduling around other facility events.
• Relayed issues such as facility maintenance needs to supervisor.
• Monitored daily pool activities and lifeguard performance.
• Maintained neat and clean pool area and clean water at all times.