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Director of Public Relations Resume Example

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DIRECTOR OF PUBLIC RELATIONS
Summary

Hard working leader and teammate. Outside-the-box thinker and collaborative person. Great working under deadlines and stressful or unique circumstances. Will give whole heart into any project or task and work tirelessly until it is completed to the highest standard and quality of every party involved.

Skills
  • Strategic planning
  • Communications leadership
  • Social media expertise
  • Collaboration
  • Flexible
  • First Aid/CPR
  • Reliable and trustworthy
  • Task Completion
  • Problem Solving
  • Adobe software
  • Photograph modification
  • Website design
  • Graphic and Media Design
  • Microsoft Office expertise
  • Advertising familiarity
  • Adobe Creative Suite
  • Project management
  • Project coordination
  • Creative thinking
  • Organization
  • Multitasking
  • Organizational skills
  • Time management
Experience
11/2020 - CurrentDirector of Public Relations, Accor Hotels, Chicago , IL
  • Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
  • Analyzed media commentary to check for consistent and appropriate use of company name and brand.
  • Managed crisis communications, including emergency response strategies and implementation.
  • Collaborated cross-functionally to develop story angles, thought leadership and programs to achieve maximum media exposure.
  • Oversaw strategic event planning, including executive presentation materials and visual presentations.
  • Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
  • Developed and implemented strategic, social media marketing plan.
  • Improved short- and long-term digital marketing strategies.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Served as main point of contact for clients, answering questions and responding to messages.
  • Wrote and uploaded blog posts and articles to drive traffic to client sites.
  • Identified trends through assessment of competitor activities.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Generated digital image files for use in digital and traditional printing.
  • Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
05/2020 - CurrentDirector of Merchandise, Cvs Health, Chandler , AZ
  • Collaborated with photographers and stylists to showcase brands and merchandising standards.
  • Updated fashion accessories and samples with buyers on seasonal basis.
  • Informed potential buyers where garments could be purchased.
  • Valued and executed low printing through research of vendors for optimum purchase quantities.
  • Worked with other members of the organization to create desirable and reasonable merchandise and apparel.
  • Managed excel sheets and Google forms for order intakes and relayed information to vendors for exact pricing and production quantities.
  • Worked with the VP of Finance to ensure billing and payment for merchandise prior to orders.
08/2017 - 12/2019Support Staff Member, Motion Recruitment, Frisco , TX
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
05/2015 - 08/2017Assistant Manager, DRD Pools Inc., City , STATE

Monitored behaviors for safety violations and took steps to prevent further violations.

  • Kept watch over swimmers to respond quickly to distress situations.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Maintained strong proficiency in CPR, First Aid and STARR rescue techniques to provide optimal support to individuals in distress.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Cleaned, brushed and vacuumed pool two times per day.
  • Communicated issues, including contamination and vandalism to supervisor for assistance with remediation.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Evaluated performance of staff and addressed areas needing improvement.
  • Reviewed supplies inventory regularly and reordered when stock ran low.
  • Planned and ordered new equipment and supplies prior to peak season.
  • Answered questions about facility hours, policies and programs.
  • Tested lifeguards' skillsets using scenario simulations and monthly audits.
  • Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
  • Collaborated with manager and HOA to coordinate scheduling around other facility events.
  • Relayed issues such as facility maintenance needs to supervisor.
  • Monitored daily pool activities and lifeguard performance.
  • Maintained neat and clean pool area and clean water at all times.
Education and Training
05/2019High School DiplomaMount De Sales Academy, City, State

Two years of enrollment in graphic design courses.

Expected in 06/2023Bachelor of Fine Arts, Graphic DesignSalisbury University, City, State
Expected in 06/2023Bachelor of Communication Arts, Public Relations And Strategic CommunicationSalisbury University, City, State
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How this resume score could be improved?

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Resume Strength
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Resume Overview

School Attended

  • Mount De Sales Academy
  • Salisbury University

Job Titles Held:

  • Director of Public Relations
  • Director of Merchandise
  • Support Staff Member
  • Assistant Manager

Degrees

  • High School Diploma
    Bachelor of Fine Arts , Graphic Design
    Bachelor of Communication Arts , Public Relations And Strategic Communication

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