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Director of Payroll Resume Example

Resume Score: 80%

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DIRECTOR OF PAYROLL
Skills
  • Excels in team leadership
  • Employee training
  • Financial analysis
  • Planning and coordination
  • Proficient in Excel and Word
  • Working collaboratively
  • Basic math
  • Time management
  • Multitasking
  • Conflict resolution
  • Computer skills
Education and Training
Bachelor of Science - Business Administration
Southern NH UniversityManchester
06/2006
High School Diploma
Alvirne High SchoolHudson, NH
Summary

I come from a family of lifetime railroaders. I grew up listening to the nightly dinner conversations about the operations of the railroad. Vacations were often spent being taken along on rail fanning trips. My parents both retired after long career as dispatchers. When a job opportunity came up at Pan Am it seemed fitting. I applied for a payroll clerk position in 2010. My job duties were data entry. I collected and entered timesheets. In 2011 I was awarded the job of chief payroll clerk. I expanded my duties to include maintaining the employee database as well as data entry. 2012 saw me promoted to Manager of Payroll. I expanded my knowledge even further with being responsible for all aspects of union payroll. I learned about tax laws and reporting. I learned how to manage a department and employees working under me. In 2019 I was again entrusted with more responsibilities when I was asked to take on all company payrolls and made the Director of Payroll. I have again expanded my knowledge of unions, contracts and data entry to now include processing and maintaining payroll for management. I have had a long and satisfying career at Pan Am Railways. I have grown and learned and love my job and the people I work with. I hope to have a long and distinguished career at the railroad and have the pride to say I was a life-timer.

Experience
Director of PayrollPan Am Railways | N. Billerica, MA08/2010 - Current
  • Manages all aspects of payroll for union and management
  • Oversee data entry and payroll processing for 569 union employees
  • Oversee and process payroll for 149 managers
  • Process weekly, monthly and semimonthly payrolls
  • Maintain employee files
  • Process paperwork for employee changes, payroll changes, job changes, rate increases, promotions, etc.
  • Feed payroll data to G/L
  • Create and submit quarterly wage information accurately to multiple states
  • Create and submit annual wage information accurately for Federal and State agencies including: W3 report to social security and multiple states, CT1, BA3 and BA11 to Railroad Retirement Board
  • Create and distribute employee W2s annually
  • Maintain accurate contract information for 13 unions
  • Resolve all employee inquiries professionally and quickly
  • Provide detailed earning information to department heads weekly
  • Excel reports showing week to week analysis of all earn codes and projects
  • Prepare payroll information for yearly audits
Department ManagerWalmart | Derry, NH01/2009 - 08/2010
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Worked closely with sales associates to complete tasks.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Balanced workloads to meet targets without overtaxing employees.
  • Followed all safety protocols and company processes and procedures.
  • Handled multi shift overstock, restocking and inventory control.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
Bank TellerTriangle Credit Union | Nashua, NH01/2008 - 12/2008
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Counted as much as $100,000 in daily funds with manual and machine-assisted methods.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Verified amounts and integrity of every check or funds transfer.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Reconciled cash and checks against computer records at end of shift.
  • Explained bank services, financial products and applicable fees to customers.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Prepared official checks for customer and internal bank needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Entered transactions into computer and issued customer receipts.
  • Responded and assisted customers with account inquiries and updates.
  • Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Shift SupervisorRite Aid Pharmacy | Hudson, NH04/2006 - 12/2008
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
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Resume Overview

Companies Worked For:

  • Pan Am Railways
  • Walmart
  • Triangle Credit Union
  • Rite Aid Pharmacy

School Attended

  • Southern NH University
  • Alvirne High School

Job Titles Held:

  • Director of Payroll
  • Department Manager
  • Bank Teller
  • Shift Supervisor

Degrees

  • Bachelor of Science - Business Administration
    High School Diploma

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